Monique Craven
Point Cook,VIC
Summary
Dynamic professional with experience at Stevie’s Hair Salon, excelling in customer service and appointment management. Recognized for attention to detail and problem-solving skills, I enhanced client satisfaction and streamlined operations. A fast learner and team collaborator, I thrive in fast-paced environments, ensuring a positive experience for all clients.
Overview
1
1
year of professional experience
Work History
Assistant
Stevie’s Hair Salon
05.2025 - 06.2025
- Provided exceptional customer service, addressing client inquiries and ensuring satisfaction during appointments.
- Assisted stylists with preparations, including setting up stations and organizing tools for efficiency.
- Maintained cleanliness and organization of salon environment, adhering to health and safety standards.
- Managed appointment scheduling through salon software, optimizing daily workflow for staff and clients.
- Collaborated with team members to implement new techniques and services, enhancing overall client experience.
Barista Trainee
Bumblebee Play Centre
03.2024 - 09.2024
- Prepared and served beverages according to standardized recipes and customer preferences.
- Maintained cleanliness of workstations and equipment following health and safety regulations.
- Assisted in inventory management by tracking supplies and reporting low stock levels.
- Engaged with customers to understand their needs and provide exceptional service.
- Supported team members during peak hours, contributing to smooth workflow operations.
Education
Lash Technician - Lash Technician
Lash Boss
Melbourne, VIC07.2025
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Relationship building
- Problem-solving
Timeline
Assistant
Stevie’s Hair Salon
05.2025 - 06.2025
Barista Trainee
Bumblebee Play Centre
03.2024 - 09.2024
Lash Technician - Lash Technician
Lash Boss