Monique Cukavac
KEILOR DOWNS,VIC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Currently completing my Diploma of Property (Agency Management).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
YPA Estate Agents
Taylors Lakes, VIC
02.2022 - Current
- Assisted realtors with private viewings, enabling clients to see available properties.
- Handled advertising and email marketing campaigns for listings
- Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
- Cold & Database calling
- Accredited YPA Auctioneer completed April 2023
- Applied various methods to build client base, including networking, email and social media.
- Maintained contact with clients throughout the transaction process to provide updates on progress and answer questions.
Real Estate Receptionist
Professionals Taylors Lakes
Taylors Lakes, VIC
01.2021 - 02.2022
- Managed and updated company physical filing systems and computer database.
- Answered telephones, directed calls and took messages.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Assisted with sales & rental teams
Coffee Barista
Gloria Jeans Coffees
Taylors Lakes, VIC
09.2018 - 02.2021
- Greeted customers, took orders, and answered questions about menu items.
- Prepared hot and cold coffee drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Operated cash register to process payments from customers.
- Assisted in preparing food items such as sandwiches and pastries for customers.
- Followed all safety regulations when handling hot beverages or machinery.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
Education
High School Diploma -
Overnewton Anglican Community College
Keilor, VIC12-2019
Skills
- Cold-Calling
- Time Management
- Customer Service
- Administrative Support
- Property Inspections
- Appraisals
- Multitasking and Organization
References
REFERENCESREFERENCESREFERENCESREFERENCES November 2019Graduated year 12Graduated year 12Graduated year 12Graduated year 12 Overnewton Anglican Community CollegeOvernewton Anglican Community CollegeOvernewton Anglican Community CollegeOvernewton Anglican Community College,,,, MelbourneMelbourneMelbourneMelbourne,,,, VICVICVICVIC Stephanie Loftus – Keilor Dance Studio Owner – 0405 611 793 Caren Gerges - Gloria Jeans Manager Watergardens - 0431 782 374 Irena Dimcevska - Subway Manager/Franchisee Watergardens - 0431 606 234
Accomplishments
- YPA Accredited Auctioneer
Certification
- Certificate IV in Property Services (Real Estate) CPP40307
References
References available upon request.
Timeline
Sales Assistant
YPA Estate Agents
02.2022 - Current
Real Estate Receptionist
Professionals Taylors Lakes
01.2021 - 02.2022
Coffee Barista
Gloria Jeans Coffees
09.2018 - 02.2021
High School Diploma -
Overnewton Anglican Community College
- Certificate IV in Property Services (Real Estate) CPP40307
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