Monique Daniels
Manly,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Sales & Marketing Assistant
GC Brands
Manly, NSW
08.2022 - Current
- Coordinate product launches with FMCG retailers such as Coles and Woolworths.
- Work alongside Brand Managers to implement marketing campaigns, artwork design and product sampling.
- Coordinated trade shows and events to showcase products, resulting in increased customer engagement and potential business opportunities.
- Provide personal assistant duties to Senior Management team.
Warehouse
Green Acres Mowers
10.2020 - 06.2022
- Pack online orders in a timely and accurate manner
- Stock filling and stocktaking
- Maintain cleanliness and organisation of warehouse materials
- Managing a team of staff and delegating tasks
- Oversee and implement policies and procedures in line with business growth.
Office Manager (Temp)
Icon Roofing Solutions
02.2020 - 07.2020
- Dealing with correspondence, complaints and queries
- Responsible for developing and implementing company policies by setting up procedures
- Design and implement filing systems
- Invoicing and reconciliation of end of month payments from vendors
- Efficient tracking of company finances/expenses through implemented systems
- Personal Assistant duties to the Director.
Academy Business Officer (Account Manager)
Surf Life Saving NSW
05.2018 - 02.2020
- Work closely with new and existing customers to develop long term business relationships
- Attend onsite training/meetings and discuss future opportunities with clients
- Coordinating, conducting and participating in sales promotions, campaigns, events and displays
- Establish and enrol clients into suitable courses
- Provide customers with quotes and advice on first aid kits, AED equipment and training requirements for their workplace
- Coordinating the preparation of sales proposals, tenders, contracts and account management plans
- Generating invoices for finance department
- Consolidating reports for end of month.
Customer Service Officer (Temp)
Lane Cove Council
11.2017 - 05.2018
- First point of contact in person for all customer enquiries
- Data entry via Access
- Filling documents
- Cash handling and till control via Access
- Managing & Training staff
- Assisting office Managers and Executive Managers
- General administration duties.
Sales and Administration Assistant
Work Arena Pty Ltd
05.2016 - 07.2017
- First point of contact in person and via phone/email
- Managing retail sales and showroom visits
- Account Managers and Directors with daily duties
- Accounting and Data entry through MYOB and Salesforce
- Ordering of stationery and kitchen supplies
- Maintaining general upkeep of showroom
- General administrative duties.
Warehouse Manager
Top3 by Design
04.2012 - 05.2016
- Customer service relations and sales
- Managing online orders including dispatch of all parcels
- Customer enquiry and complaints handling
- Stock filling and stocktaking
- Product packaging and posting
- Employment of staff and rostering
- Liaison with suppliers and stockists.
Education
Skills
- Able to provide superior customer service and support especially in a fast-paced environment
- Ability to make important decisions under pressure
- Extensive experience in sales support, marketing and administration
- Experience within FMCG company
- Efficient time management and organisational skills developed because of my ability to meet deadlines and work effectively in a team environment
- Excellent verbal and written communication skills matched with equivalent people skills
- Hard working, fast learner, great attention to detail and self-motivated
- Software proficiency in Microsoft Office Word, Outlook, PowerPoint, Google docs, Excel, Internet Explorer, Salesforce, Axcelerate, Xero and MYOB
References
- GREEN ACRES MOWERS, Michelle Cuthbert, 0401 495 141
- SURF LIFE SAVING NSW, Holly Chave, 02 9471 8000
- LANE COVE COUNCIL, Angela Panich, 02 9911 3555
- WORK ARENA, Lucy Deng / Tina Picknell, 02 9422 6100
Timeline
Sales & Marketing Assistant
GC Brands
08.2022 - Current
Warehouse
Green Acres Mowers
10.2020 - 06.2022
Office Manager (Temp)
Icon Roofing Solutions
02.2020 - 07.2020
Academy Business Officer (Account Manager)
Surf Life Saving NSW
05.2018 - 02.2020
Customer Service Officer (Temp)
Lane Cove Council
11.2017 - 05.2018
Sales and Administration Assistant
Work Arena Pty Ltd
05.2016 - 07.2017
Warehouse Manager
Top3 by Design
04.2012 - 05.2016