Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
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Monique Gatt

Monique Gatt

Docklands,VIC

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

2
2
years of professional experience

Work History

Receptionist Citiwest Group

Melbourne, VIC
03.2024 - Current
  • Managed front desk operations and ensured seamless visitor experiences.
  • Coordinated appointment scheduling and maintained calendar for multiple executives.
  • Streamlined communication between departments, enhancing information flow and collaboration.
  • Developed and implemented office procedures to improve overall efficiency and organization.
  • Maintained accurate records of incoming calls, messages, and visitor logs for accountability.
  • Resolved customer inquiries promptly, fostering positive relationships with clients and visitors.

Land Sales Consultant Citiwest Group

Melbourne, VIC
03.2024 - 03.2026
  • Developed and maintained relationships with clients to enhance customer satisfaction.
  • Identified customer needs and provided tailored product recommendations.
  • Executed sales strategies to achieve quarterly targets and revenue goals.
  • Conducted market research to inform sales tactics and promotional activities.
  • Implemented feedback mechanisms to enhance client engagement and retention efforts.

Sales Assistant

The Fruiters Wife
Port Melbourne, VIC
01.2024 - 07.2025
  • Cash register operation
  • Customer service and greeting customers
  • Maintaining stock levels
  • Packing delivery orders early morning
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Education

High School Diploma -

Lowther Hall Anglican Grammar School
Moonee Ponds, VIC
11-2025

Skills

  • Hard-working
  • Strong organisation skills
  • Friendly and helpful
  • Customer service
  • Goal-driven
  • Strong work ethic

Interests

  • Cooking
  • Gym Workouts
  • Pilates
  • Fashion and Style
  • Crafting and DIY Projects
  • Reading

Extracurricular activities

Jan 2015- Dec 2020

Karate Shito-Ryu Do (Yellow- Brown belt)

Kassis Karate, Tullamarine

7th Kyu Yellow Belt 2017

6th Kyu Blue Belt 2017

5th Kyu Purple Belt 2018

4th Kyu Red Belt 2019

3rd Kyu Brown Belt 2020

Netball- St Teresa's

Jan 2017- Dec 2020

Timeline

Receptionist Citiwest Group

03.2024 - Current

Land Sales Consultant Citiwest Group

03.2024 - 03.2026

Sales Assistant

The Fruiters Wife
01.2024 - 07.2025

High School Diploma -

Lowther Hall Anglican Grammar School
Monique Gatt