Monique Heales
Albany
Summary
Background includes extensive experience in customer service, focusing on efficient transaction processing and complaint resolution. Maintained high standards of accuracy in cash handling, showcasing an ability to work under pressure while ensuring positive interactions with customers. Effective communication and teamwork skills were essential in providing exceptional service, aligning with the collaborative nature of veterinary nursing. Diligent work ethic and respect for others underpin a commitment to professional responsibilities.
Overview
2026
2026
years of professional experience
Work History
Customer Service Cashier
Albany Fish and Chips
Albany
04.2025 - Current
- Processed customer transactions efficiently and accurately at a busy retail location.
- Provided exceptional service by addressing customer inquiries and resolving complaints.
- Maintained cash register accuracy through diligent handling of cash and card payments.
- Food handling
- Excellent customer service skills
Hungry Jacks
12.2022 - 03.2023
- Customer service
- Cooking experience
- Communication skills
Restocking/Cashier
Spotlight
Albany
- Assisted customers with product inquiries and selections.
- Maintained organized and clean checkout area.
- Excellent customer service
- Cash handling
- Restocking
Education
High School -
Youth Futures Community School
Albany, WA12-2025
High School -
North Albany Senior High School
North AlbanySkills
- Diligent
- Hard working
- Teamwork
- Active listening
- Honesty
- Ability to work under pressure
- Quick learner
- Respectful
- Polite
- Customer service
- Food handling
- Cash management
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Positive and professional
- Cash handling
Availability
3:30pm to closing time, 11am to closing time, Whenever needed
References
- Sarah Sloan, Trainer at Youth Futures, 98405973
- Tony Oreo, 0457 070 985
Timeline
Customer Service Cashier
Albany Fish and Chips
04.2025 - Current
Hungry Jacks
12.2022 - 03.2023
Restocking/Cashier
Spotlight
High School -
Youth Futures Community School
High School -
North Albany Senior High School