Monique Kitchener
Temora,NSW
Summary
Proven to enhance operational efficiency and quality standards, my tenure at JP Shearing showcased my outstanding attention to detail and exceptional customer service skills. Leveraging a strong work ethic, I successfully navigated fast-paced environments, achieving significant improvements in process and safety protocols. My ability to communicate effectively and prioritize tasks has consistently resulted in increased job satisfaction and seamless project execution. I have demonstrated a proven track record for building positive relationships with clients, vendors and professionals within the industry and am committed to delivering an outstanding client experience, leaving a great lasting impression.
Overview
4
4
years of professional experience
Work History
Roustabout
JP Shearing
Temora, NSW
09.2024 - Current
- Excellent communication to understand growers needs and requirements to enable job satisfaction and an ability to build strong relationships with shearing contractors.
- Process of sorting through the wool fleece, identifying quality and removing stain or discoloured wool to ensure the quality of the wool is maintained to the highest standards.
- Assist wool classer with accurate data entry and record keeping, applying classer's stencil, articulating an accurate bale description of bale contents and documentation of bale numbers entered to ensure a seamless process for the wool processing.
General Farm Hand
Cypress Vale Farming
Mimosa, NSW
02.2024 - 09.2024
- Contributed to a positive working environment through effective communication with contractors and supervisors alike.
- Maintained farm infrastructure such as fences, gates, and storage facilities through regular inspection and repair work.
- Adhered to safety protocols while operating heavy machinery, resulting in a safe work environment for all staff.
- Completed essential daily tasks such as feeding animals, cleaning enclosures, and checking water supplies to maintain optimal living conditions for livestock.
- Managed pest control measures effectively, reducing damage to crops and maintaining high-quality produce standards.
- Collaborated with team members to ensure timely completion of seasonal tasks such as planting, harvesting, and field preparation.
- Implemented innovative solutions to common farming challenges through research and experimentation with new techniques or technologies.
- Constantly contributed to record keeping and administration.
Roustabout
JP Shearing
Temora, NSW
01.2023 - 01.2024
- Followed safety protocols and regulations when performing roustabout duties, reducing risks and hazards.
- Working efficiently as a team, to successfully complete tasks in timely and pressured situations.
- Carried my own workload to ensure the efficiency and quality expected at every job site, are both met.
- keeping the workplace clean and free of contamination at all times. (Keeping rubbish and waste out of wool).
- Helping wool classer's Prepare and store wool for sale.
Harvest Machinery Operations
Various Contractors
Various Clients Around The Riverina
09.2022 - 01.2023
- Analyzed yield data from previous seasons to identify areas for potential improvement in subsequent years'' operations.
- Given that I was operating large machinery, I was required to maintain a high level of attention to detail, to ensure the job was done as safe as possible and to the best of my abilities.
- Machinery and vehicle upkeep.
- Assist in conducting safe transportation measures through escorting of machinery and equipment.
- Assisting in planning the logistics.
Farm Hand
Rollins Family Trust
Rannock, NSW
07.2021 - 10.2022
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Ensured proper animal care and husbandry upkeep, by administering medications, vaccinations, or treatments when required.
Customer Service Representative
Foodworks
Coolamon, NSW
05.2020 - 06.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Working both independently and as a team.
- Handling money.
- Problem solving.
- Stocking shelves.
Education
Diploma - Diploma of Agriculture (AHC50122)- Accreditation’s
TAFE Primary Industries Centre
Wagga Wagga, NSW12.2023
Certificate IV - Certificate IV of Agriculture (AHC40122)
TAFE Primary Industries Centre
Wagga Wagga, NSW12.2022
Certificate III - Certificate III of Agriculture (AHC30122)
TAFE Primary Industries Centre
Wagga Wagga, NSW12.2021
Year 10
Coolamon Central School
Coolamon, NSW12.2020
Skills
- Outstanding attention to detail for completing tasks accurately and to high standards
- Highly organised with efficient time management skills to prioritise tasks and meet deadlines in fast-paced environments
- Exceptional customer service skills
- Skilled communicator with a professional demeanour, building positive relationships with customers, colleagues and management through clear and effective communication
- Strong track record of punctuality and reliability with excellent attendance
- Demonstrated ability to adapt to new situations, work effectively under pressure and handle unexpected challenges with ease
- Willingness to learn new tasks and responsibilities and a flexible mindset for seamless transitions between tasks
- Quick learner with the ability to gasp new concepts and procedures quickly
- Strong work ethic and commitment to delivering high-quality work
- Openness to feedback and willingness to incorporated suggestions into work practices
- Effective time management skills that ensure tasks are completed efficiently and on time
- Proven ability to prioritise and manage multiple tasks simultaneously
References
- Peter Jonson
JP Shearing
Business Owner/ Employer
0400 217 752
- Kris Dunstan
Temora Council
Director Of Environmental Services
0408639688
Timeline
Roustabout
JP Shearing
09.2024 - Current
General Farm Hand
Cypress Vale Farming
02.2024 - 09.2024
Roustabout
JP Shearing
01.2023 - 01.2024
Harvest Machinery Operations
Various Contractors
09.2022 - 01.2023
Farm Hand
Rollins Family Trust
07.2021 - 10.2022
Customer Service Representative
Foodworks
05.2020 - 06.2021
Diploma - Diploma of Agriculture (AHC50122)- Accreditation’s
TAFE Primary Industries Centre
Certificate IV - Certificate IV of Agriculture (AHC40122)
TAFE Primary Industries Centre
Certificate III - Certificate III of Agriculture (AHC30122)
TAFE Primary Industries Centre
Year 10
Coolamon Central School