Monique Kramer

My role as an Early Childhood Educator is to support the implementation of an approved learning framework & support children's wellbeing, learning & development.

My responsibilities include, be able to create a suitable age appropriate learning environment, able to assess a child's learning , ensure holistic learning is considered when assisting their development.

Provide physical care & respond to their emotional needs to maintain trust, develop nurturing relationships, guide positive relationships & ensure the dignity & rights of each child are maintained.

Cooked meals according to administrative policies, health regulations & food service standards.

Planned meals complying with established health guidelines & budget limitations.

Maintained high food quality standards by checking delivery contents to verify product quality & quantity.

Prepared & served over 70 nutritious meals each day.

Maintained excellent attendance record, consistently arriving to work on time.

Catered for all centre events

• Improved client satisfaction by providing thorough and detail-oriented cleaning services.
• Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
• Streamlined cleaning processes with efficient use of supplies and equipment, reducing overall costs.
• Accommodated special requests from clients, tailoring cleaning services to their specific needs.

• Enhanced customer satisfaction by efficiently prioritizing and dispatching service requests.
• Reduced call center wait times by streamlining the dispatch process for faster response times.
• Improved dispatcher team performance with thorough training and ongoing coaching.
• Ensured timely resolution of customer issues by closely monitoring dispatched calls and following up as needed.