Monique McDermott
Bullsbrook,Western Australia
Summary
Focused in providing consistent and high-quality service with outstanding results. Trustworthy and accommodating professional. Dedicated to exceptional performance and quality standards. Able to read the play and quickly learn and adapt to any job. Very mature, accepting and empathetic due to being a mother and having to care for others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner
Muchea Cleaning Services
Muchea, WA
08.2013 - 08.2019
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to correct collection areas.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Replenished stock.
- Cleaned crib rooms, meeting rooms, toilets, amenities.
- Swept, mopped and buffed floors regularly.
- Upheld safety and oh&s practices.
- Followed mine sites protocols surrounding safety.
Sales/Office Person
Mazzuchelli's
Midland, WA
03.2018 - 08.2018
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained clean sales floor and straightened and faced merchandise.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Supported loss prevention goals by monitoring shopper behavior.
Receptionist - Office Assistant - 1 Day Per a Week
Goldy Holden
Midland, WA
02.2012 - 09.2012
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Corresponded with clients through email, telephone or postal mail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying and distributing mail.
Education
No Degree - Currently in The Process of Finishing My Diploma
Aipc
CounsellingHigh School Diploma -
Bullsbrook District High School
Bullsbrook, WA12.2012
Skills
- Productivity and Time Management
- Quality Control
- Trash Collection and Removal
- Safety Standards and Protocols
- Adaptable and Flexible
- Documentation and Recordkeeping
- Data Entry
- Attention to Detail
Certification
Certificate 2 in business
Timeline
Sales/Office Person
Mazzuchelli's
03.2018 - 08.2018
Cleaner
Muchea Cleaning Services
08.2013 - 08.2019
Receptionist - Office Assistant - 1 Day Per a Week
Goldy Holden
02.2012 - 09.2012
No Degree - Currently in The Process of Finishing My Diploma
Aipc
High School Diploma -
Bullsbrook District High School
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