Monique McDowall
Summer Hill,NSW
Summary
A passionate learner looking for a challenging role to continue developing management, strategic thinking and analytical skills, that provides opportunities for continued learning and cultivation of new skills.
Strong leader, resilient, adept with working under pressure, managing expectations and adapting to change to achieve results. Focused on stakeholder orientation, operational efficiencies and compliance.
Overview
29
29
years of professional experience
Work History
Small Business Owner
Saltwater At Currumbin & Boatshed Cafe
2013.12 - 2022.11
- Designed business plans defining concept, setting short and long term goals and strategies.
- Implemented business strategies increasing revenue and effectively targeting new markets.
- Collaborated with Restaurant Manager & Head Chef to set, review and evaluate goals and KPI's.
- Utilised data from Point of Sale system to identify anomalies and analyse sales, reporting trends and insights to the Restaurant Manager & Head Chef to empower informed decision making.
- Navigated uncertain trading environment predicated by Covid 19 pandemic, strategically analysing options in response to changing health directives and restrictions on trade.
- Automated processing and recording of sales data, timesheets and supplier invoices in Xero to facilitate timely preparation of financial statements and Business Activity Statements.
- Automated recording, filing and retention of all supplier invoices, and more generally filing and retention of all business documents utilising Hubdoc to ensure accessibility and compliance.
- Evaluated sales reports and financial statements to manage cash flow.
- Interacted with local customers to build connections and nurture relationships.
- Cultivated and maintained strong vendor relationships, implementing procedures that delegated ordering to department managers whilst still providing a higher level review process.
- Interviewed, selected, trained, and supervised staff in conjunction with department managers.
- Ensured regulatory compliance through implementation of procedures and record keeping.
- Evaluated and outsourced promotion of business via social media to generate leads and maximise brand identity, identifying the goal of consistency across all platforms.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
Retail Merchandiser
News America Marketing
2012.02 - 2012.12
- Worked independently to ensure completion of assigned in store retail marketing jobs within defined territory.
- Weekly collection, sorting, preparation and allocation of marketing material to assigned jobs.
- Scheduling allocated jobs, taking into consideration time deadlines, proximity of jobs, and in store time requirements and inconvenience jobs presented.
- Interacted and communicated with retail store managers, ensuring all interactions displayed high level of service and professionalism.
- Setup and installed displays in accordance with planograms and instructions.
- Maintained tidy and clean work area to promote optimal productivity and adherence to safety standards when in store.
- Achieved 100% of territory targets, and assisted in other territories or on special projects to ensure group targets were met.
- Communicated inconsistencies between job instructions and material provided to supervisor, documenting nature of inconsistency, impact on job and viable solutions.
- Documented and recorded evidence, reasoning and any workarounds employed when job was incapable of execution as instructed.
Accounts Manager
SCS Computers Pty Ltd
1997.01 - 2002.08
- Generated financial and operational reports to assist management with business strategy.
- Managed payroll operations for team of 12 employees.
- Used accounting software, MYOB, to reconcile accounts, track income, update ledgers and journals, and generate invoices.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Monitored accounts to verify compliance with payment terms and schedules and followed up accordingly.
- Determined organizational payroll liabilities to keep employer compliant with all applicable tax laws and regulations.
External Auditor
Audit Office Of NSW
1994.01 - 1996.12
- Interviewed client staff to obtain information for effective audit planning.
- Planned audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
- Assessed company controls and potential risks.
- Analyzed data and findings to prepare reports verifying financial information.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Executed audit phases and entered data into accounting software for analysis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Verified accuracy, compliance and completeness of financial statements in accordance with accounting standards.
- Developed presentations of audit findings for company leadership.
Education
Bachelor of Economics - Economics
Open Universities Australia
Curtin University2026
Data Analysis
Google Data Analytics
11.2023
Diploma - Accounting
NSW TAFE
Blacktown, NSW1992
High School Diploma -
St. John Paul II Catholic College
Quakers Hill, NSW1988
Skills
- Active Learning
- Teamwork and Collaboration
- Effective Time Management Skills
- Critical Thinking
- Analytical Skills
- Customer Relationship Management
- MS Office Proficiency
- Xero Proficiency
- Controls Integration and Compliance
- Accounting Systems and Controls
- Controls Integration and Compliance
- Accounting Systems and Controls
- Controls Integration and Compliance
- Accounting Systems and Controls
- Cost control and analysis
Timeline
Small Business Owner
Saltwater At Currumbin & Boatshed Cafe
2013.12 - 2022.11
Retail Merchandiser
News America Marketing
2012.02 - 2012.12
Accounts Manager
SCS Computers Pty Ltd
1997.01 - 2002.08
External Auditor
Audit Office Of NSW
1994.01 - 1996.12
Bachelor of Economics - Economics
Open Universities Australia
Data Analysis
Google Data Analytics
Diploma - Accounting
NSW TAFE
High School Diploma -
St. John Paul II Catholic College
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