Monique McGrath - Vickers - Administrative Officer - Ben Knight Constructions

Administrative Officer

Ben Knight Constructions

Dubbo, NSW

01.2023 - Current

Coordinated project schedules and meetings for construction team efficiency.
Managed documentation and filing systems to ensure compliance and organization.
Maintained inventory of office supplies and ordered materials as needed.
Communicated with clients and vendors to facilitate project requirements effectively.
Supported budgeting processes by tracking expenses and processing invoices.
Trained new staff on office procedures and software applications efficiently.
Implemented improvements in workflow processes to enhance operational effectiveness.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Monitored email accounts regularly and responded appropriately within established timeframes.
Organized and maintained filing systems for confidential documents, correspondence, and reports.
Monitored office inventory to maintain supply levels.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Planned staff and training meetings and scheduled conference rooms.
Developed new filing systems to improve accuracy of document retrieval processes.
Directed and oversaw office personnel activities.
Greeted visitors warmly upon arrival at office reception area.
Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
Sorted incoming mail for distribution to appropriate personnel.
Managed calendars to ensure efficient use of time; scheduled appointments as needed.
Developed administrative team to support corporate growth and objectives.
Negotiated contracts with vendors, securing favorable terms and cost savings.
Answered phone inquiries, directed calls and took messages.
Compiled data for statistical analysis and reporting purposes.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Directed customer inquiries to appropriate department personnel.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Maintained positive working relationship with fellow staff and management.
Coordinated support to facilitate general office operations.
Maintained front desk to provide positive first impression.
Handled incoming calls and directed callers to appropriate department or employee.
Received and distributed mail, letters and packages.
Performed accounting or financial analysis.
Assisted with set up for social events and food deliveries.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Participated in credit and collections activities.
Broke down boxes for garbage and recycling.

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