Monique Munro
Woy Woy,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Cleaner
Baden Peterson
Central Coast, NSW
03.2022 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Sanitized frequented areas and equipment using approved supplies.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Created inventory checklists and stocked housekeeping carts.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Maintained safety protocols through safe handling of equipment and chemicals.
Cleaner
Absolute domestics
Central Coast, NSW
03.2019 - 01.2021
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Adhered strictly to safety protocols while performing job duties.
- Provided assistance with laundry services when needed.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Performed daily dusting, leather and wood surface polishing and wall washing.
Food Service Assistant
Aurrum Aged Care
Erina, NSW
09.2018 - 02.2019
- Assisted in the preparation of food items according to recipes and menus.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Organized kitchen equipment for storage or cleaning purposes.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Delivered food trays to residents in nursing homes.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Kept records of inventory levels for ordering purposes.
- Greeted guests at dinners and catering services.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Bussed tables by removing used tableware between courses and providing fresh tableware when needed.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Kept customer and food preparation areas clean and well-organized.
- Set up, restocked and cleaned dining areas.
- Acquired new skills to support team and further accommodate customer needs.
Education
Erina High School
Erina, NSW12.2016
Skills
- Health and Safety Compliance
- Exceptional Time Management
- Cleaning and Sanitizing
- Supply Inventory Management
- Organization
- Attention to detail
- Communication
- Being able to understand and empathize with others
- Excellent ability to retain new information
References
References available upon request.
Timeline
Cleaner
Baden Peterson
03.2022 - Current
Cleaner
Absolute domestics
03.2019 - 01.2021
Food Service Assistant
Aurrum Aged Care
09.2018 - 02.2019
Erina High School
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