Monique O’Neill

Effectively balanced domestic duties and responsibly caring for over 30 dogs at different times with long term return clients. Strong organization, time management, meal planning and planning meaningful and engaging routines for two children. Consistently reflecting and reviewing my work and making changes based on my reflections.

In this role, I ensured privacy, dignity, and respect were upheld in all aspects of care while adopting a person-centred approach to meet the unique needs of each resident. My responsibilities included managing daily activities such as personal care and meal preparation, as well as escorting residents to and from activities to support their engagement and well-being. I implemented nursing care plans, administered medication in accordance with guidelines, and recorded residents’ vitals to monitor their health.

I worked collaboratively with staff, residents, and families, maintaining clear and effective communication to ensure continuity of care. My experience included adhering to documentation procedures and organisational policies while applying my training in ACFI (Aged Care Funding Instrument) and infection control. I also provided compassionate care for residents in palliative settings, with a strong focus on promoting independence and dignity throughout all interactions.

Furthermore I was recognised for my skill with regulating and connecting with people with Dementia, I was placed full time in the Dementia ward and created a program “the twilight program” that provided each resident with specific strategies and activities to manage behaviours and promote wellbeing.

In this role, I provided personal care for clients with severe mental and physical disabilities, with a specific focus on paraplegic clients. My responsibilities included assisting with daily living activities and mobility support. I operated mobile wheelchairs and transported clients to and from buses, ensuring their safe movement and accessibility.

The position required me to interact with clients in ways that were engaging and interactive, adapting communication and activities to their individual needs. Throughout my work, I maintained a comprehensive understanding of the Disability Inclusion Act 2014, which guided my approach to client care and support.

Daily tasks involved hands-on personal care, wheelchair management, and facilitating client transportation. This work demanded patience, practical skills, and a detailed understanding of individual client requirements.