Shift Supervisor
Red Rooster
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
