Monique Robinson
Upper Coomera
Summary
I am a 53-year-old career-focused and driven professional who thrives
on achieving success. Known for being hardworking, reliable, and
detail-oriented, I take great pride in everything I do and consistently
uphold a strong work ethic. I strive to complete every task with care
and precision, and I'm always eager to expand my knowledge through
new challenges and training opportunities. With an open licence and
my own reliable transport, I'm fully equipped for flexible work
arrangements and am available for an immediate start. I'm confident
I would be a valuable asset to your team and am committed to
contributing positively to any workplace I'm part of.
Overview
27
27
years of professional experience
Work History
Retail Team Leader
Supercheap Auto
04.2012 - Current
- Answer all inbound calls to the store in a professional and friendly manner.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced team productivity by implementing efficient scheduling and task delegation strategies.
- Optimised product placement within the store layout to drive customer interest and increase sales potential.
- Resolved conflicts between employees or customers quickly and professionally, maintaining a harmonious atmosphere within the store setting.
- Increased sales performance with effective merchandising displays and promotions.
- Oversaw the implementation of new policies or procedures as directed by corporate management or franchise requirements.
- Demonstrated strong leadership skills, setting an example for professionalism and dedication that inspired team members to consistently strive for excellence in their roles.
- Collaborated with store manager to develop targeted sales goals and strategies for the retail team.
- Managed cash handling procedures, maintaining accurate records of daily transactions and deposits.
- Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintaining a great relationship with suppliers and keep customers up to date with estimated arrival times on orders.
- Consistently hitting my monthly and bi annual KPI's and working my hardest to reach my target.
Stay at Home Mum
Stay At Home Mum
12.1998 - 04.2012
Education
High School Diploma -
Campbelltown Highschool of Arts
Campbelltown, NSW12-1987
Skills
- Honest, Trustworthy and Reliable
- Well Presented
- Problem-Solving
- Bubbly and Outgoing
- Fantastic Customer Service
- Positive Attitude
- Willingness to learn new tasks
- Great Team Player
- Attention to detail
- Multitasking
- Goal driven
- Fantastic verbal and written communication
Timeline
Retail Team Leader
Supercheap Auto
04.2012 - Current
Stay at Home Mum
Stay At Home Mum
12.1998 - 04.2012
High School Diploma -
Campbelltown Highschool of Arts
Similar Profiles
KELLY WILLERKELLY WILLER
Senior Store Manager at Supercheap AutoSenior Store Manager at Supercheap Auto
James Richard StentJames Richard Stent
Area Manager at Supercheap AutoArea Manager at Supercheap Auto
MIA TESORIEROMIA TESORIERO
Retail Assistant at Supercheap AutoRetail Assistant at Supercheap Auto
Ethan BlomEthan Blom
Curtain Maker at Rivage Curtains and BlindsCurtain Maker at Rivage Curtains and Blinds
Kara AnandKara Anand
Chef/cook at Bistro 19Chef/cook at Bistro 19