Monique Ryan
beerwah
Summary
Compassionate Support Worker with experience in delivering emotional and physical support to individuals with disabilities. Demonstrates strong interpersonal skills and adaptability, ensuring client comfort and safety while promoting independence and overall well-being. Proven ability to implement care procedures effectively, contributing to team success in high-pressure environments. Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Supported care
Beerwah
01.2025 - Current
- Administered medication as prescribed and maintained accurate records of clients' medication schedules.
- Engaged in sleepover shifts with clients who need 24/7 care
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Advocated for clients' rights and interests within the community and various institutions.
- Participated in professional development and training sessions to enhance care quality and support provided.
- Assisted clients with daily living activities, such as personal hygiene and meal preparation.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Retail Assistant
Heron Island
12.2023 - 02.2024
- Managing store independently
- Handling registers till eod +
- Independent opening/closing shifts
- Ordering new stock
- Customer service
- Merchandise and store presentation
- Upkeep of store presentation cleaning etc
Retail Assistant
Choice Discount Store
Buddina
10.2021 - 02.2023
- Customer Service
- Merchandise and Store Presentation
- Cash Handling, Refunds and EFTPOS
- Stock Replenishment and Stock take
- Train Juniors
- Complete end of day closing procedures
Bar & Restaurant Team Member
Moom Asian Cuisune
Mooloolaba
08.2021 - 10.2022
- Table service and take orders
- Serve Alcohol
- Clear and clean tables
Australia Zoo Volunteer
Bindi’s Pony Trails
Beerwah
07.2019 - 12.2021
- Lead children and adults around pony trail track
- Clean enclosures and replenish food and water for horses as required
- Carry out regular safety checks of saddles and equipment
Education
Diploma in Fashion Design Merchandising and Technology -
TAFE Mooloolaba
Mountain Creek01.2024
Year 10 – Year 11 -
Mountain Creek State High School
Mountain Creek12.2022
Year 7 – Year 9 -
11.2020
Skills
- Medication administration
- Activity engagement
- Daily living assistance
- Care documentation
- Conflict resolution
- Emotional support
- Time management
- Problem solving
- Safety awareness
- Team collaboration
- Disability care
- Confidentiality and privacy
- Mental health assistance
- Housekeeping and laundry
- Transportation assistance
- First aid and CPR
- Meal planning and preparation
- Clean driving record
References
- Rena, Manager, Heron Island, 0499622391
- Axel, Manager, Choice Discount Store, 0429 509 752
- Emma, Store Manager, Smokeys Char Grill Bar, 0419 496 076
Accreditations
RSA, 05/01/23, GTA Galaxy Training Australia
Certification
- CPR AND FIRST AID CERTIFICATE (FIRST AID PRO 20/01/2025
Availability
Sunday: day/night
monday: day/night
tuesday: day/night
wednesday: day/night
thursday: day/night
friday: day only
Timeline
Support Worker
Supported care
01.2025 - Current
Retail Assistant
Heron Island
12.2023 - 02.2024
Retail Assistant
Choice Discount Store
10.2021 - 02.2023
Bar & Restaurant Team Member
Moom Asian Cuisune
08.2021 - 10.2022
Australia Zoo Volunteer
Bindi’s Pony Trails
07.2019 - 12.2021
Diploma in Fashion Design Merchandising and Technology -
TAFE Mooloolaba
Year 10 – Year 11 -
Mountain Creek State High School
Year 7 – Year 9 -
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