Monique Saddik
Melbourne,Vic
Summary
Proven track record in enhancing online sales and customer satisfaction at Depop - @revampedcollect, leveraging expertise in inventory management and customer engagement. Skilled in optimizing product visibility and fostering partnerships, significantly improving online store traffic. Demonstrates strong collaboration and problem-solving abilities, contributing to team goals and store performance.
Overview
5
5
years of professional experience
Work History
Commercial Model
Justkhoo Agency
02.2024 - Current
Retail Assistant
Dotti
09.2022 - 06.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Warehouse Worker
Eval Agencies
11.2019 - 01.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated material moving equipment to receive and transport items from various warehouse locations.
Online Seller
Depop - @revampedcollect
04.2020 - Current
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate an appealing product selection.
- Resolve customer disputes to enhance customer satisfaction.
Education
Bachelor of Law (Honours) And Bachelor of Arts
Monash University
Melbourne, VIC11.2027
Skills
- Online platforms
- Inventory Management
- Customer Engagement
- Payment Processing
- Product sourcing
- Shipping management
Timeline
Commercial Model
Justkhoo Agency
02.2024 - Current
Retail Assistant
Dotti
09.2022 - 06.2024
Online Seller
Depop - @revampedcollect
04.2020 - Current
Warehouse Worker
Eval Agencies
11.2019 - 01.2023
Bachelor of Law (Honours) And Bachelor of Arts
Monash University
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