Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Monique Salmon

Nhulunbuy ,NT

Summary

Experienced support worker skilled in providing exceptional care and assistance to individuals with disabilities. Demonstrates the ability to foster a positive and inclusive environment that promotes client independence and overall well-being. Collaborative team member committed to achieving results and adapting to evolving needs. Displays empathy and patience in all interactions, ensuring the highest level of support and understanding for those in need.

Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organisational performance.

Overview

4
4
years of professional experience

Work History

Respite, Aged and Disability Support Worker

Anglicare NT
12.2023 - Current
  • Provided assistance in daily living activities.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Facilitated community integration for clients by organising outings, social events, and other opportunities for engagement.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.

Babysitter

Self Employed Services
01.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organised and cleaned home after activities by picking up toys and straightening up play room.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.

BP Sales Assistant

BP Nhulunbuy
05.2021 - 12.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

Undergraduate Certificate - Introduction To Health Industries

Charles Darwin University
Darwin, NT
12-2024

Graduate -

Nhulunbuy High School
11.2023

Skills

  • Critical Thinking
  • Conflict Resolution
  • Microsoft Word
  • Customer Service
  • Individual support plans
  • Family communication
  • Independent living support
  • Disability awareness
  • Documentation and reporting
  • Client confidentiality
  • Incident reports
  • Cultural Competence

Additional Information

Work experience at Gove District Hospital

Provisional Licence (Manual and Automatic)

Timeline

Respite, Aged and Disability Support Worker

Anglicare NT
12.2023 - Current

BP Sales Assistant

BP Nhulunbuy
05.2021 - 12.2023

Babysitter

Self Employed Services
01.2021 - Current

Undergraduate Certificate - Introduction To Health Industries

Charles Darwin University

Graduate -

Nhulunbuy High School

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Monique Salmon