Monique Smith
Ulladulla
Summary
Compassionate, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn, ready to be apart of a team and build rapport and trust of clients and co workers
Overview
1
1
year of professional experience
Work History
Junior Office Assistant / Trainee
Ray White Real Estate
02.2023 - 07.2023
- Maintained complete and accurate files in both physical and digital formats.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Organise and keep track of important and confidential documents and information.
Customer Service Cashier
Best&Less
08.2022 - 04.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled over 100 daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Set up new sales displays
Retail Pharmacy Assistant
Priceline Pharmacy
01.2022 - 04.2022
- Operated cash register and other front counter tasks to facilitate daily operations.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
- Handled over 100 people per day with cash or credit transaction.
Education
No Degree -
Ulladulla High School
Ulladulla, NSWSkills
- - Excellent customer care
- - Greets co-workers, customers in an personable manner
- - Outstanding written and verbal communication
- - Ability to act with tact , diplomacy and discretion
- - Extremely organized, multi tasking and prioritising to have tasks completed in timely manner
- - Demonstrates patience and courtesy
References
Kevin Burdett,
Manager, Best n Less,
0401 488 946
Rachel Zerbes,
Property Manager, Ray White Ulladulla,
0400 769 581
Timeline
Junior Office Assistant / Trainee
Ray White Real Estate
02.2023 - 07.2023
Customer Service Cashier
Best&Less
08.2022 - 04.2023
Retail Pharmacy Assistant
Priceline Pharmacy
01.2022 - 04.2022
No Degree -
Ulladulla High School