Monique Spiniello
Flagstaff Hill ,SA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
OSHC
Happy Haven
Adelaide, SA
06.2022 - Current
- Participated in team meetings and discussions.
- Carried out everyday cleaning duties to ensure compliance with relevant health regulations.
- Carried out day-day-day duties accurately and efficiently such as; daily reflection, child observations and weekly planner.
- Worked closely with parents to maintain optimum levels of communication and form a trusting relationship and delivering an exceptional level of service to each parent by listening to concerns and answering questions.
- Creating great relationships with students and understanding their level of needs to incorporate a safe and supported centre. Getting to know students, and creating a student - educator relationship.
Retail Worker/Manager
Oskar and Stone
Adelaide , SA
09.2023 - 01.2024
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Computed purchases and received and processed cash or credit payment.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Supermarket Employee
Coles
Oaklands Park, Adelaide, SA
08.2020 - 09.2023
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Trained new employees on proper checkout procedures and customer service protocols.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
Education
High School Diploma -
Blackwood HighSchool
Adelaide, SA11-2023
Primary School -
Flagstaff Hill Primary School
Adelaide, SA12-2018
Primary School -
St Thomas Primary School
Adelaide, SA12-2014
Skills
- First Aid/CPR
- Problem Resolution
- Customer Service
- Microsoft Office
- Organization
- Team Management
Certification
- Certificate III in Early Childhood Education And Care
- Certificate II in Kitchen Operations
References
References available upon request.
Timeline
Retail Worker/Manager
Oskar and Stone
09.2023 - 01.2024
OSHC
Happy Haven
06.2022 - Current
Supermarket Employee
Coles
08.2020 - 09.2023
High School Diploma -
Blackwood HighSchool
Primary School -
Flagstaff Hill Primary School
Primary School -
St Thomas Primary School
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