Monique Sullivan

Completed Year 12 with a strong focus on customer service excellence. Four years of experience in customer-facing roles, demonstrating attention to detail and commitment to positive customer interactions. Recognized for exceptional listening skills and ability to build rapport quickly with clients. Thrives in fast-paced environments, consistently exceeding customer expectations through clear communication and professionalism.

References: available as requested

My key areas of interest are cooking, walking my dog, listening to music, and spending time with family. Going out with friends

• 12-Hour Course in Cooking
• Over a few sessions with a professional chef, I completed a 12-hour cooking course. I learnt basic cooking skills, including different frying methods, different knife skills, and various recipes. I cooked multiple meals at once, so I learnt how to multitask and manage my time so that everything was prepared properly. This means I am now familiar with how a kitchen works and how to complete simple cooking tasks.
• Completed T-VET Hospitality
• Here I learnt about 1) selecting and using the correct chopping boards 2) practicing hygiene standards in an industrial kitchen 3) “cross contamination” and how bad it is. 4) implementing and maintaining hospitality “industry standards”.

• SHB30121 Certificate iii beauty services
• SH50121 Diploma of Beauty Therapy
• SIT20416 Certificate ii Kitchen Operations
• SITHFAB021 Responsibility service of Alcohol
• HLTAID011 First Aid
• NN800000237A Barista Certificate