Monique Walker
Greensborough
Summary
I am a very hard working person who picks up skills quickly and enjoys interacting with people on a daily basis. I am respectful of my work environment and those I work with. I consider myself a reliable, honest and trustworthy person who enjoys new challenges, setting goals and achieving them.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Full Time National HR Associate
Cars24
06.2024 - Current
- National Recruitment
- National Event Planning
- Office Management Locally for Melbourne
- Data Entry
- Provide HR advisory and operational support Nationally to managers and employees across the employment life cycle
- Provide operational support to Head of HR
- Coordinating and Facilitating New employee inductions Nationally
- Liaising with Vendors Nationally
- Reconciliation of accounts and data
Secretary - Volunteer
Reservoir Football Club
01.2024 - 12.2024
- Executive committee member
- Data Entry
- Managing player payments and player contracts
- Scheduling committee meetings and taking meeting minutes
- Inventory of uniform and other club related items
- Provide operational support to the club and club President
- Coordinating and communicating with other members of the committee
- Coordinating logistics and players on game days
- Event planning
- Liaising with sponsors and external vendors
- Data Management
Full Time Accounts & HR Coordinator
Cars24
01.2022 - 06.2024
- Provide operational support to HR
- Provide operational support to Head of Melbourne
- Recruitment locally for Melbourne
- Event Planning locally for Melbourne
- General Administration for HR
- General Administration for Finance
- PA duties for the leadership team and HR function nationally
- Office Management
- Site Health and Safety
- Coordinating and Facilitating New employee inductions Locally in Melbourne
- Managing staff
- Liaising with external vendors
- Data Entry
Full time Customer Service Officer
Supagas
01.2019 - 01.2021
- Answering customer queries and complaints over the phone and via email
- Accounts receivable and reconciliation
- Banking
- Assisting with stock ordering
- Stock management through web based barcoding systems
- Scheduling of daily manifests for deliveries
- Reaching logistical resolutions efficiently in the face of sudden changes
- Training and managing new staff
Full time Customer Service Representative
Hertz
01.2018 - 01.2019
- Administration duties
- Answering phones
- Customer service and communication skills
- Conflict resolution
- Banking duties
- Logistic duties
- Re-fuelling returned vehicles
- Daily stock take
Full time Driver
Uber
01.2016 - 01.2018
- Driving customers safely from one destination to the next destination
- Providing a smooth and quick service
- Talking with clients face to face
- Account managing
- Cleaning
Full time Van Sales Manager
Tasty Trucks
01.2015 - 01.2016
- End of the day cash ups
- Daily stock take
- Time management
- Next day food orders
- Stock rotation and stock management
- Working towards daily food wastage KIPs
- Food preparation
- Re-fuelling the van daily
- Customer service and communication skills
Full time assistant Manager
RIB&BURGERS
01.2015 - 01.2015
- End of the night cash ups
- Managing staff
- Invoicing and making orders
- Stocktake weekly and monthly
- Staff Rostering
- Front of House duties
- Kitchen duties e.g food preparation and burger building
Full time Barista/Cafe Manager
Water Tunnel
01.2011 - 01.2015
- Barista
- Front of house serving
- Dishes/Cleaning
- Coordinating deliveries to the cafe and making daily orders
- Taking phone enquiries/complaints
- Staff training
- Cash handling
- Customer service
Part time Barista
Barista Boys
01.2010 - 01.2010
- Barista and manager of coffee cart alone
- Banking end of day takings locking up
- Customer service
- Sales
Part time Barista
Te Papa Museum
01.2009 - 01.2010
- Barista
- Front of house serving
- Birthday party coordinator
Part time Barista
Muffin Break
01.2007 - 01.2009
- Barista
- Serving front of house
- Dishes
- Banking end of day takings
- Ad Hoc supervisor duties where necessary
Part time checkouts
Woolworths
01.2006 - 01.2007
- Checkout operator
- Customer service
- Banking end of day takings
- Cleaning
- Handling service desk enquiries
Paper Distributor
PMP Distributors
01.2003 - 01.2005
- Deliver local papers and catalogues
Education
High School Diploma -
Paraparaumum College
Paraparaumu, New ZealandSkills
- Customer Service
- Conflict Resolution
- Responsibility
- Team Player
- Reliability
- Recruitment
- Time Management
- Leadership and Management Skills
- Negotiation
- Complex Problem-solving
- Event planning
- Vendor relations
Certification
- Certificate of Diligence in: Maths, Economics, English, Home Economics
- Current RSA Certificate
- Current First Aid Certificate
Accomplishments
- NCEA Level1- Paraparaumu College, New Zealand
- NCEA Level2- Paraparaumu College, New Zealand
- National Award in Outdoor Experience Level2
- Certificate of Participation in OPC (Outdoor Pursuits Centre)
- NZASE Certificate in Science Gold Level2
- Sports Award for Outstanding Contribution to Hockey
- Certificate of Graduation for Completion of5 years of Secondary Education
- Diploma In Massage Therapy Specializing In Sports- New Zealand College Of Massage
Timeline
Full Time National HR Associate
Cars24
06.2024 - Current
Secretary - Volunteer
Reservoir Football Club
01.2024 - 12.2024
Full Time Accounts & HR Coordinator
Cars24
01.2022 - 06.2024
Full time Customer Service Officer
Supagas
01.2019 - 01.2021
Full time Customer Service Representative
Hertz
01.2018 - 01.2019
Full time Driver
Uber
01.2016 - 01.2018
Full time Van Sales Manager
Tasty Trucks
01.2015 - 01.2016
Full time assistant Manager
RIB&BURGERS
01.2015 - 01.2015
Full time Barista/Cafe Manager
Water Tunnel
01.2011 - 01.2015
Part time Barista
Barista Boys
01.2010 - 01.2010
Part time Barista
Te Papa Museum
01.2009 - 01.2010
Part time Barista
Muffin Break
01.2007 - 01.2009
Part time checkouts
Woolworths
01.2006 - 01.2007
Paper Distributor
PMP Distributors
01.2003 - 01.2005
High School Diploma -
Paraparaumum College
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