Sivheng Chhum
Melbourne,VIC
Summary
Customer-focused Front of House Team Member with 2 years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
La Roche St Kilda
Melbourne, VIC
01.2023 - Current
- Greeted customers and answered questions about menu items.
- Organized seating for guests in a timely manner.
- Processed customer payments accurately and efficiently.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Cafe All Rounder
Cafe Lugano Phillip Island
Melbourne, VIC
07.2022 - 01.2023
- Cleaned dining area including tables, chairs, floors, windowsills, countertops.
- Communicated effectively with kitchen staff regarding order details.
- Assisted in taking orders and serving food to tables.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
Front of House Wait Staff Member
Calia Chadstone
Melbourne, VIC
02.2022 - 07.2022
- Greeted guests and escorted them to tables.
- Provided menus and answered questions regarding menu items.
- Took orders accurately and communicated with kitchen staff regarding order details.
- Ensured that all plates were properly garnished before serving to guests.
- Assisted other wait staff members during peak dining hours when needed.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Education
Diploma of Health Science -
Swinburne University of Technology
Hawthorn, VIC10-2033
Bachelor of Science - Food And Nutrition
Swinburne University of Technology
Hawthorn, VICSkills
- Cleanliness
- Memory retention
- Reservation Management
- Order Taking
- Menu knowledge
- Wine Knowledge
Languages
English
Full Professional
Khmer
Native/ Bilingual
Thai
Limited
References
References available upon request.
Timeline
Front of House Staff Member
La Roche St Kilda
01.2023 - Current
Cafe All Rounder
Cafe Lugano Phillip Island
07.2022 - 01.2023
Front of House Wait Staff Member
Calia Chadstone
02.2022 - 07.2022
Diploma of Health Science -
Swinburne University of Technology
Bachelor of Science - Food And Nutrition
Swinburne University of Technology
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