Motivated and efficient professional specializing in cleaning and maintenance. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Proven ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
Golden Ponds PTY Ltd
Baldivis, WA
03.2025 - Current
Cleaned and sanitized guest rooms and public areas daily.
Maintained inventory of cleaning supplies and reported shortages promptly.
Followed safety protocols to ensure a hazard-free work environment.
Collaborated with team members to streamline cleaning processes efficiently.
Responded to guest requests for additional services with professionalism.
Industrial and Private Home Cleaner
MCR Cleaning
01.2015 - Current
Cleaned residential spaces using industry-standard tools and eco-friendly products.
Communicated with clients to understand specific cleaning needs and preferences.
Adapted cleaning methods based on varying environments and client requirements.
Communicated effectively with clients regarding their needs and concerns.
Provided quality service that meets or exceeds customer expectations.
Canteen Manager
Wanneroo District Netball Ass
01.2021 - 03.2025
Managed weekly cafeteria operations and staff scheduling.
Developed menu plans in collaboration with nutrition guidelines.
Ensured compliance with food safety and hygiene standards.
Coordinated inventory management and supply ordering processes.
Trained and supervised cafeteria staff on service protocols.
Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
Skills
Excellent oral and written communication skills
Highly organised
Skilled problem solver
Team player with exceptional leadership abilities
Excellent customer service
Inventory management
Food and supplies ordering
Adaptability
Cleaning techniques
Guest relations
Certification
2024 Certificate III Hospitality Providing First Aid and CPR Certification (HLTAI011) Food Handlers Certification (WA) Food Safety Supervisor Certification (WA) Responsible Service of Alcohol (RSA) Certificate in Barista Basics and Coffee Making