Montana Blake
Perth,WA
Summary
Dedicated Early Years professional well-versed in operational practices and regulatory requirements in the Early Learning Sector environments, with a history of meeting company goals utilising consistent and organised practices. Skilled leader, using relationship-building talents and diplomatic communication style to forge long-lasting connections. An analytical problem solver, able to work under pressure and adapt to new situations and challenges to best enhance the organisational brand.
Overview
11
11
years of professional experience
Work History
Operations Solutions Co-ordinator
G8 Education
11.2022 - Current
- Maintained deep technical background knowledge in Family Assistance Law in order to facilitate authoritative communications with internal stakeholders.
- Investigated product fault trends, analyzing feedback and returned product reports for evidence of problematic development.
- Collaborated with product engineering teams to implement requested features and address weaknesses in CCMS (Xplor) software.
- Handled complex and sensitive client relations and concerns raised to minimise negative impact to business direction.
- Motivated and developed employees to overcome challenges and achieve goals to boost efficiency and performance.
- Collaborated with cross-functional departments to formulate product and process improvements based on customer feedback.
Centre Manager
G8 Education (Jellybeans)
08.2018 - 11.2022
- Prepared centre for service approval and opening by setting up learning environments, introducing families to the centre with marketing strategies and tours, recruiting and inducting new employees.
- Managed a team of up to 39 team members, overseeing the recruitment, training, and professional growth of team members.
- Built positive, professional relationships with children and family members, providing a safe, trusting care environment.
- Operated strictly within The Education and Care Services National Regulations for continued compliance within the National Quality Framework.
- Facilitated and participated in investigations regarding non-compliance breach notices and child safety or welfare incidents at a number of centres.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Created involvement opportunities to parents, caregivers and other family members through a variety of events, activities and committees.
- Maintained the centres Quality Improvement Plan, ensuring that all staff regularly contribute to it and regularly seek family input.
- Prepared centre and supported my team through the Assessment and Rating Process in 2020 which achieved a result of Meeting.
- Provided pedagogical leadership to ensure quality care and education programs for children, and direction, support and continuous learning opportunities for staff.
- Completed regular work health and safety checks around the centre and rectify items that require action to ensure on-going compliance.
- Followed up all parent complaints or serious injuries in line with regulatory requirements by reporting within required time frames and implement risk minimisation strategies to prevent and minimise risk of reoccurrence.
- Supervised and ensured that educators were consistently implementing reasonable behaviour management practices.
- Created public and internal multimedia presentations including video for enhanced understanding during training and information sharing.
- Offered support and inclusion for all children, regardless of gender, cultural background or socioeconomic status, ensuring practices were implemented by educators and staff.
- Promptly corresponded with applicants for vacant roles and coordinated, conducted interviews, reference checks and induction training.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Assistant Centre Manager
G8 Education (Jellybeans)
05.2017 - 07.2018
- Handled the day-to-day running of the centre, ensuring high levels of productivity in the absence of the Centre Manager.
- Provide positive leadership and guidance to all staff
- Monitor the programs and the quality of care the Centre provides
- Ensure that the programs provided encompass all aspects of children development.
- Ensure compliance with all company policies and procedures
- Ensure a high level of cleanliness, health & safety standards are maintained at all times
- Delivering and creating relevant induction training to new employees prior to commencement
Lead Educator
G8 Education (Jellybeans)
02.2017 - 05.2017
- Coordinate the learning activities for your allocated group of children.
- Supervise and provide training to Assistant Educators.
- Maintain effective communication with the parents of each child.
- Regularly monitor, reflect and evaluate the effectiveness of programs.
- Create a friendly, secure and stimulating interactive learning environment.
- Maintain positive working relationships with team members.
- Ensure a high level of health & safety standards are maintained at all times.
Assistant Educator
G8 Education (Buggles)
09.2014 - 02.2017
- Assisting in planning, implementing and evaluating a stimulating and diverse programs.
- Building and maintaining respectful relationships with the children and their families.
- Work inline with company policies and procedures.
- Working in a team environment with the staff to provide the best care to the children.
Educator Assistant
OSHClub - John Wollaston Anglican School
03.2013 - 09.2014
- Assisting in planning, implementing and evaluating a stimulating and diverse programs using My Time our Place Learning Frameworks.
- Food preparation as required.
- Aided improvements in educational, emotional and social development through regular critical reflection.
- Creating and maintaining a safe and secure environment for children and other stakeholders.
Education
Diploma - Early Childhood Education And Care
CTAS
WACertificate IV - Leadership And Management
Australian Institute Of Management
WACertificate III - Education Support
West Coast Institute Of Training
WACurrent First Aid And CPR Training
Synergy
WASkills
- Effective Stakeholder Relationships
- Problem solving
- Compliance Monitoring
- Strong verbal and written communication
- Risk management processes and analysis
- Coaching and mentoring
- Conflict Resolution
- Strategic planning
- Staff Management
Employment References
Available on request
Timeline
Operations Solutions Co-ordinator
G8 Education
11.2022 - Current
Centre Manager
G8 Education (Jellybeans)
08.2018 - 11.2022
Assistant Centre Manager
G8 Education (Jellybeans)
05.2017 - 07.2018
Lead Educator
G8 Education (Jellybeans)
02.2017 - 05.2017
Assistant Educator
G8 Education (Buggles)
09.2014 - 02.2017
Educator Assistant
OSHClub - John Wollaston Anglican School
03.2013 - 09.2014
Diploma - Early Childhood Education And Care
CTAS
Certificate IV - Leadership And Management
Australian Institute Of Management
Certificate III - Education Support
West Coast Institute Of Training
Current First Aid And CPR Training
Synergy