Montana Borjeson
Hawthorn East,Australia
Summary
Department Head of Games at Kingpin Crown, driven by creativity, leadership, and innovation. With an Advanced Diploma in Screen and Media, I blend artistic vision with strategy to create exceptional gaming experiences. A motivational leader, I excel in team building, training, and morale-boosting to drive performance. Adaptable and results-focused, I unite teams to craft unforgettable games and push industry boundaries.
Overview
5
5
years of professional experience
Work History
Head of the Department
Kingpin Crown
Southbank, VIC
01.2023 - Current
- Managed documents, communication, scheduling, and office coordination.
- Oversaw game payouts, team rostering, budgeting, and performance management.
- Maintained brand standards, merchandising, and inventory control.
- Led teams, resolved guest and operational issues, and fostered engagement.
- Assisted in SOP development, new attraction setups, and promotional execution.
- Applied leadership and problem-solving skills to drive efficiency and success.
Admin
GMTB Solutions
01.2020 - Current
- Company Overview: (Family Business)
- Organized electronic and paper documents into their specified folders.
- Answered phone calls and took messages to relay to the recipient.
- Managed the Microsoft Outlook calendar and scheduled meetings with external clientele.
Bar and Gaming Staff
Canberra Labour Club
, Act Canberra
08.2022 - 01.2023
- Provided professional drink service with personalized recommendations.
- Managed tills, transactions, and balancing.
- Enhanced guest experience through friendly engagement and gaming floor service.
- Resolved game machine issues efficiently.
Arcade/ Guest Services/Event Host and Bar Staff
KingPin
06.2021 - 08.2022
- Repaired and tested arcade machines, documenting major issues.
- Conducted stocktakes for backrooms and the shop.
- Welcomed guests, answered inquiries, and managed bookings via Conqueror.
- Coordinated events, ensuring food, drinks, and activities ran smoothly.
- Filed incident reports for unresolved machine issues posing safety risks.
- Served drinks, including cocktails, with professional service.
Education
Advanced Diploma - Screen and Media
Academy of Interactive Entertainment (AIE)
12.2022
Certificate of Visual Arts -
Academy of Interactive Edcation
Canberra, ACT12-2022
Certificate 3 in Information Technology -
Gungahlin College
Canberra, ACT08-2020
Year 12 Certificate -
Gungahlin College
01.2020
Skills
- Sound communication skills, written and verbal
- Easily adaptable
- Welcoming and friendly to clients of all backgrounds and ages
- Creative and motivated
- Proficient in using Microsoft suite
- Budgeting expertise
- Personnel management
- Employee engagement
Portfolio - Website
https://www.mcmbdesigns.com/
Accomplishments
- during my time at kingpin I was promoted within 4 months of working there, I was then promoted again 8 months later.
- At the end of my first year I received a 4% increase to my salary due to surpassing my given targets in an efficient manner.
References
References available upon request.
Timeline
Head of the Department
Kingpin Crown
01.2023 - Current
Bar and Gaming Staff
Canberra Labour Club
08.2022 - 01.2023
Arcade/ Guest Services/Event Host and Bar Staff
KingPin
06.2021 - 08.2022
Admin
GMTB Solutions
01.2020 - Current
Advanced Diploma - Screen and Media
Academy of Interactive Entertainment (AIE)
Certificate of Visual Arts -
Academy of Interactive Edcation
Certificate 3 in Information Technology -
Gungahlin College
Year 12 Certificate -
Gungahlin College
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