Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayden Ward

Thurgoona,NSW

Summary

Accomplished Supervisor, enhancing operational efficiency and team performance through expert mentoring and logistics coordination. Excelled in critical thinking and leadership, significantly improving workflows and customer relations. Skilled in data entry and dispatch monitoring, adept at driving results and exceeding employer expectations.

Adjusting routes Coordinating urgent deliveries Critical thinker Data entry Customer relationship management Training new hires Supervision & leadership

Overview

12
12
years of professional experience
1
1
Certification

Work History

Plastic Supervisor

Geofabrication
09.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored, trained and managed a team of 4+ operators to ensure the production ran smoothly
  • Load Silos
  • Move stock
  • Stock take
  • Computer entry
  • Shift work AM/PM
  • Stockman
  • Maintenance on Machinery
  • Forklift operator
  • Payroll
  • Run and oversee Lam and Meg production line
  • Daily logs/checks
  • Daily interaction with Higher Management through Conversation, Meetings and Emails

Dispatch Supervisor

Border Markets
08.2012 - 08.2022
  • Mentored, trained and managed team of 20 employees and offered insight and direction, helping boost overall performance
  • Planned out driver routes ahead of time, which cut down on mileage and reduced costs
  • Reviewed scope of each project to estimate number of man-hours required.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked changes in computer system to keep records current and accurate
  • Managed daily delivery and work schedules to maximize coverage.
  • Answered customer requests with information about product availability, shipping information and status updates
  • Supervised driver dispatching, route planning and vehicle tracking for 9 drivers.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Scheduled loads according to priority and available stock.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.


Education

High School Diploma -

Murray High School
Lavington, NSW

Skills

  • Mentoring and training
  • Logistics activities and coordination
  • Schedule checking and oversight
  • Dispatcher monitoring
  • Processing orders
  • Delegating work
  • Improving operations
  • Adjusting routes
  • Coordinating urgent deliveries
  • Critical thinker
  • Data entry
  • Customer relationship management
  • Training new hires Supervision & leadership

Certification

First Aid Certificate

Fire Warden

Forklift HR

White Card

Timeline

Plastic Supervisor

Geofabrication
09.2022 - Current

Dispatch Supervisor

Border Markets
08.2012 - 08.2022

High School Diploma -

Murray High School

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Jayden Ward