Montana Hicks
Brisbane,QLD
Summary
Dynamic and self-motivated professional with a proven track record at the Australian Taxation Office. Excels in teamwork and customer service, consistently enhancing guest satisfaction. Skilled in food safety and operational efficiency, with a strong ability to adapt and implement process improvements in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CAS APS 1
Australian Taxation Office
08.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Crew Member Mcdonalds
Mcdonalds Australia
08.2021 - 02.2022
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Operated kitchen equipment efficiently, ensuring adherence to food safety standards.
- Collaborated with team members to maintain a clean and organized dining area.
- Assisted in training new crew members on operational procedures and safety protocols.
- Implemented process improvements to streamline order fulfillment during peak hours.
Kitchen Hand
HBC Management Pty Ltd
02.2018 - 04.2019
- Assisted in food preparation, ensuring adherence to safety, hygiene and HACCP standards.
- Maintained cleanliness of kitchen equipment and workspaces for optimal efficiency.
- Supported chefs by organizing ingredients and supplies, enhancing workflow productivity.
- Operated kitchen machinery safely, following operational protocols to minimize risks.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Education
High School Diploma -
St Pauls College
Walla Walla, NSW09-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Certified eyelash technician
Timeline
CAS APS 1
Australian Taxation Office
08.2022 - 02.2024
Crew Member Mcdonalds
Mcdonalds Australia
08.2021 - 02.2022
Kitchen Hand
HBC Management Pty Ltd
02.2018 - 04.2019
High School Diploma -
St Pauls College