Montana McPherson
Summary
Hardworking and passionate social worker with a strong theoretical and evidence based practice. I bring a youthful, educated, and lived experience perspective of mental health and Family and Domestic Violence that is advantageous in connecting and providing support to a range of clients. I am excited to build further skills, work within a team, and continuously unpack and reflect on my practice to best support your schools needs.
Overview
8
8
years of professional experience
Work History
Nandoca
Nandos
09.2020 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance and taking leadership roles where required.
- Able to effectively address customer concerns and queries and deescalate conflict with staff and customers.
Social Work Student
Services Australia Centrelink
06.2023 - 11.2023
- Responded to crises and emergency situations to provide immediate assistance to persons in need including interviewing clients for Crisis Payments, Child Support Exemptions, and grief and bereavement, unsupported young people, mental health, and Family and Domestic Violence referrals amongst others.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations in line with Federal policy.
- Wrote succinct, strength based, and person centred reports to advocate for clients access to Crisis Payments and exemptions that were delegated by Social Work Support Managers.
- Engaged in ongoing social casework with unsupported young people.
- Utilized evidence-based practices to provide effective interventions for clients through excellent rapport building and adapting to clients needs and communication style.
Social Work Student
Doncaster Secondary College
06.2021 - 12.2021
- Interviewed clients to assess needs and determine most suitable supports and services.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Demonstrated strong LGBTIQ+ advocacy through collaboration with students and staff
- Utilised strength based and person centred practice to rapport build with clients and staff and address concerns.
- Liaised with relevant staff and students to create an event for International Day of People with Disabilities.
Crew Member
McDonalds
04.2016 - 09.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Double Bachelor Degree - Social Work (Honours)/Social Science (Psychology)
RMIT University
Melbourne, VIC12.2023
Skills
- Nuanced theoretical knowledge
- Interpersonal communication
- Cultural competence
- Problem-solving
- Report writing
- Rapport building
References
Mikey Novotny. Services Australia Social Worker.
0450 030 883.
Anne Manicas. Services Australia EL1 Social Work Support Manager .
0424 096 726.
Timeline
Social Work Student
Services Australia Centrelink
06.2023 - 11.2023
Social Work Student
Doncaster Secondary College
06.2021 - 12.2021
Nandoca
Nandos
09.2020 - Current
Crew Member
McDonalds
04.2016 - 09.2020
Double Bachelor Degree - Social Work (Honours)/Social Science (Psychology)
RMIT University
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