Montanna Johnson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Retail sales professional versed in product placement and merchandising. I am a reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Hair Salon Manager
Elegant Ends
07.2021 - 08.2023
- Promoted business through marketing initiatives and use of social media.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Maintained general appointment calendar and set shift schedules.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Achieved personal sales goals by upselling products to meet individual needs.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Retail Assistant/Merchandising Coordinator
King Kong Sales
07.2019 - 08.2021
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
Volunteer
Denae Maree Hair, Bundaberg
09.2018 - 01.2019
- Customer Greeting, Cash Handling, Eftpos transactions
- Basin Duties - including Washing & Removal of Foils
- Hair Styling – Straightening, Curling & Blow Drying
- Facial Waxing – Brows, Chin, Lip and Sides
- Cleaning – Washing, Sweeping, Sterilizing, Mopping.
Education
Certificate II IN SALON ASSIST -
Bundaberg TAFE
Certificate III IN BEAUTY SERVICES - undefined
Bundaberg TAFE
2019
Certificate 1 in Retail Service - Retailing
Bundaberg State High School
Bundaberg, QLD2017
Skills
- Courteous & Friendly
- Energetic & Creative
- Quick Learner
- Positive & Hardworking
- Self-Motivation
- Highly motivated self-starter
- Organized & Adaptable
- Leadership Qualities
- Teamwork skills
- Communication
- Reliable & Dependable
- Performance Improvement
- Problem-Solving Skills
- Safety Awareness
- Employee Development
- Cash Management
- Business Development
Timeline
Hair Salon Manager
Elegant Ends
07.2021 - 08.2023
Retail Assistant/Merchandising Coordinator
King Kong Sales
07.2019 - 08.2021
Volunteer
Denae Maree Hair, Bundaberg
09.2018 - 01.2019
Certificate II IN SALON ASSIST -
Bundaberg TAFE
Certificate III IN BEAUTY SERVICES - undefined
Bundaberg TAFE
Certificate 1 in Retail Service - Retailing
Bundaberg State High School
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