Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montanna Ware

Yelarbon

Summary

competent at fostering positive guest experiences, i excel in high-pressure roles at the Oasis Hotel, enhancing customer satisfaction through attentive service. my strong work ethic and team collaboration skills, significantly contributed to operational excellence. in the past, i have also worked at Allen's Pharmacy - during this time, achievements include maintaining exceptional service standard and supporting a seamless pharmacy

Overview

3
3
years of professional experience

Work History

Front of House Employee

Oasis Hotel
05.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Pharmacy Assistant

Allens Pharmacy
03.2023 - 06.2024
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Cashier

Khub
10.2022 - 03.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Used POS system to enter orders, process payments and issue receipts.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Greeted customers entering store and responded promptly to customer needs.

Kitchen Hand

Oasis Hotel
12.2021 - 01.2022
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Cleaned and maintained work areas, equipment and utensils.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Maintained composure and work quality while under stress.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Education

Goondiwindi State High School
Goondiwindi, QLD
11-2025

Skills

  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Cash handling proficiency
  • Professional Appearance
  • Food allergy awareness
  • Team Collaboration

Timeline

Front of House Employee

Oasis Hotel
05.2023 - Current

Pharmacy Assistant

Allens Pharmacy
03.2023 - 06.2024

Cashier

Khub
10.2022 - 03.2023

Kitchen Hand

Oasis Hotel
12.2021 - 01.2022

Goondiwindi State High School

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