Montasir Fahad
Lakemba,NSW
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
KFC Lakemba
03.2022 - Current
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Mentored and guided employees to foster proper completion of assigned duties.
- Worked different stations to provide optimal coverage and meet production goals.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Aviation Screening Officer
Certis Group
05.2022 - 11.2022
- Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Monitored security checkpoints for compliance with applicable security protocols.
Team Member
Broaster Chicken
12.2021 - 03.2022
- Generated reports detailing findings and recommendations.
- Learned all required tasks quickly to maximize performance.
- Collected, arranged, and input information into database system.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelors of Information Technology - IT
Wentworth Institute
Sydney, NSW05.2025
Skills
- Daily Workflow Improvement
- Quality Standards
- Business Process
- Leadership
- Staff Training
- Safety Processes
- Public Health
- Issue Resolution
- Teamwork and Collaboration
- Team Assessment
- Cash Register Operations
Certification
- CM - Certified Manager Certification
Timeline
Aviation Screening Officer
Certis Group
05.2022 - 11.2022
Team Leader
KFC Lakemba
03.2022 - Current
Team Member
Broaster Chicken
12.2021 - 03.2022
Bachelors of Information Technology - IT
Wentworth Institute