Summary
Overview
Work History
Education
Skills
Accomplishments
Attributes
Hobbies and Interests
Timeline
Generic

Montego Wheeler

Bar And Retail Team Leader Spotless
Mount Lawley

Summary

Honest and committed individual seeking employment for the upcoming ski season in Japan. Confident and articulate individual with commended ability to work well with others. Able to lead teams. Experience in FIFO Utility work, Hospitality (barista/kitchen hand/waiting tables), portering, stocking, and events. Takes pride in his ability to work well in a team and trusted to work independently. Very open to new challenges and eager to learn.

Overview

9
9
years of professional experience

Work History

Porter and Bar/Retail Team Member

SPOTLESS
02.2023 - Current
  • Supported bar and food staff by stocking supplies, removing trash and organizing food preparations before events.
  • Run and service coffee carts serving coffees for events of 4000+ people
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Boosted sales through upselling techniques when serving guests.

Barista

Viaje
01.2023 - 09.2023
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

FIFO Mining Utility | Bar and Barista

CIVEO
05.2020 - 12.2022
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
  • Operated POS and dealt with daily banking and banking spreadsheets
  • Adhered to site Alcohol consumption regulation.
  • Lead barista team for daily morning coffee rushes serving around 250 coffees in 3 hours

Porter and Bar/Retail Worker

PERTH CONVENTION & EXHIBITION CENTRE (SPOTLESS)
7 2019 - 05.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.

Front of House Employee

SUNFLOWER VILLAGE CHINESE RESTAURANT
04.2015 - 12.2018
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.

Kitchen Hand

FELIX RESTAURANT
01.2016 - 08.2016
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.

Education

Barista Course Refresher - 5Sense
Perth, WA
03.2024

Cert III, Adult English & Business -

North Metropolitan Tafe
Western Australia
10.2018

Barista Course - GRINDERS
Welshpool, WA
11.2019

Responsible Serving of Alcohol -

EOT
Australia

Skills

  • Customer Service

  • Latte art and Coffee Expertise

  • Cash Handling

  • Ordering Procedures on POS units

  • Stock tracking and Managment

  • Ordering Procedures

  • Espresso machine operation

  • Excellent math skills

  • Team Leadership

  • Graphic Design and use of Full Adobe suite

  • Proficient in Microsfot Excel and Word

Accomplishments

  • ACC Inter-School Swimming Carnival 2010-2014
  • U14 National Water polo Championships in Adelaide 2013

Attributes

  • Verbal Communication: Pride myself with the ability to communicate with a range of individuals of all ages and from different cultures and backgrounds.
  • Commitment: Have a strong sense of commitment, physically & mentally.
  • Team Leader: Strong leadership and team management skills.
  • Team Member: Ability to collaborate with team members.
  • Honest: I understand to be employed and stay employed I have to have the virtues of responsibility and honesty

Hobbies and Interests

- Photography

- Graphic Design

- Fashion

- Shoes

- Travelling

- Gaming

Timeline

Porter and Bar/Retail Team Member

SPOTLESS
02.2023 - Current

Barista

Viaje
01.2023 - 09.2023

FIFO Mining Utility | Bar and Barista

CIVEO
05.2020 - 12.2022

Kitchen Hand

FELIX RESTAURANT
01.2016 - 08.2016

Front of House Employee

SUNFLOWER VILLAGE CHINESE RESTAURANT
04.2015 - 12.2018

Porter and Bar/Retail Worker

PERTH CONVENTION & EXHIBITION CENTRE (SPOTLESS)
7 2019 - 05.2020

Barista Course Refresher - 5Sense

Cert III, Adult English & Business -

North Metropolitan Tafe

Barista Course - GRINDERS

Responsible Serving of Alcohol -

EOT

Similar Profiles

CREATE PROFILE
Montego WheelerBar And Retail Team Leader Spotless