MONTU PATEL

Truck Owner/Operator , Van Owner

Toll Group, Metro Express , Linfox ,Direct Freight

06.2017 - Current

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
Assisting with loading and unloading items from vehicles
Accepting payments for delivered items
Providing excellent customer service, answering questions, and handling complaints from clients
Abiding by all transportation laws and maintaining a safe driving record
Preparing reports and other documents relating to deliveries
Operating equipment and machines, such as cars, trucks, forklifts, etc.
Improved on-time delivery rates by effectively planning and executing efficient driving routes.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Dropped and hooked trailers and changed configuration of equipment.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maximized load safety by balancing, securing, and weighing products.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
Documented mileage, deliveries, pickups, customer issues and damages.
Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Completed routine maintenance on truck to keep in working order.

Summary

Overview

Work History

Truck Owner/Operator , Van Owner

Education

Master in Business Administration in Human Resources (HR) - Business Administration And Management

Skills

MC License

Fleet

Hobbies and Interests

References

Timeline

Truck Owner/Operator , Van Owner

Master in Business Administration in Human Resources (HR) - Business Administration And Management

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