Summary
Overview
Work History
Education
Skills
Affiliations
References
Certification
Timeline
Generic

Michael Tumbri

Brisbane,QLD

Summary

Detailed Sales Consultant well-known for providing interesting product demonstrations and convincing leads to make purchases. Reliable, quick-paced and team-oriented. Eager to participate in group-focused efforts to expand revenue and grow relationships.

Overview

10
10
years of professional experience
1
1
Certification

Work History

General Hand

Gotzinger Smallgoods
Brisbane, QLD
04.2024 - Current
  • Loaded and unloaded raw materials onto machines for processing.
  • Performed routine maintenance and cleaning of factory equipment.
  • Oversaw machine operations to check for malfunctions, broken parts and glitches to prevent work interruptions.
  • Organized finished products and materials for storing, shipping and processing.
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Met or exceeded target for on-time customer shipments.
  • Recorded measurements for weights of filled containers and dimensions of finished products.
  • Monitored inventory levels of raw materials, components, and finished goods.

Yard Hand

Amazing Fencing
Brisbane, QLD
10.2023 - Current
  • Loaded and emptied trailers and vehicles.
  • Maintained accurate records and logs and reported discrepancies immediately to Supervisor.
  • Assisted with digging holes for fence posts or installing outdoor lighting fixtures.
  • Organized storage area for tools and materials used in the yard work.
  • Repaired and maintained items in shop and lubricated overhead garage door.
  • Weeded flower beds and removed weeds from sidewalks or driveways.
  • Stored and arranged various Fencing Materials.
  • Washed company vehicles and notified supervisor of vehicle damage, such as flat tires.
  • Completed scheduled track inspections to spot broken rails, switch malfunctions and other defects.
  • Moved large items with forklifts and pallet jacks.
  • Kept grounds clean and neat by sweeping, picking up trash and handling Containers.
  • Loaded and unloaded trucks with supplies and materials for various landscaping projects.
  • Loaded material onto trucks and secured for transport.

Sales Consultant

APEX WORKFORCE
01.2019 - 01.2020
  • Door-to-door representatives tasked with driving sales of Apex Workforce electricity retailer – Simply Energy
  • Consistently exceeding KPI targets
  • Assisted customers with a variety of enquiries, such as billing
  • Trained and mentored company representatives with related products, systems and processes in preparation for the field work
  • Consistently applied successful conflict resolution techniques resulting in high customer satisfaction results.
  • Greeted customers to determine wants or needs.
  • Generated daily reports on sales activities for management review.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Contacted new and existing customers to outline benefits of products.
  • Prepared merchandise for purchase or rental.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Listened to customers to understand needs and refer to optimal services.

Yard Hand

Local Wreckers
01.2015 - 01.2016
  • Loading and unloading stock
  • Punctual, reliable and ability to communicate well with others
  • Ability to follow instructions and always adhere to safe work practices
  • Attention to detail, sense of pride in work and positive attitude
  • Contribute to the day-to-day running of the business by assisting in workshop operations
  • Sweeping floors and cleaning the yard.
  • Worked with cross-functional teams to achieve goals.
  • Delivered products to customer locations on time.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

Certificate II in Skills for Work and Vocational Pathways -

Tafe QLD
01.2015

Skills

  • Product and Service Knowledge
  • Community Networking
  • Customer Liaison
  • Cold-Calling
  • Web Technologies and Services
  • Customer Relationship Management
  • Time Management
  • Sales Proposal Creation
  • Consultative Sales
  • Online Marketing
  • Strategic Planning
  • Basic Maintenance
  • Safety Procedures
  • Order Picking
  • Loading and Unloading
  • Heavy Equipment Operation
  • Material Handling
  • Warehouse Support
  • Mechanical Knowledge
  • Materials Loading

Affiliations

  • Fitness/Gym
  • Culinary Arts

References

References available upon request.

Certification

  • Provide Responsible Service of Alcohol - SITHFAB021
  • LF - Forklift Truck - 500332832

Timeline

General Hand

Gotzinger Smallgoods
04.2024 - Current

Yard Hand

Amazing Fencing
10.2023 - Current

Sales Consultant

APEX WORKFORCE
01.2019 - 01.2020

Yard Hand

Local Wreckers
01.2015 - 01.2016

Certificate II in Skills for Work and Vocational Pathways -

Tafe QLD

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Michael Tumbri