Mooie Meisje Christian
Carrum Downs,VIC
Summary
Proven track record of enhancing customer loyalty and streamlining delivery processes at Amazon, demonstrating exceptional problem-solving and customer service skills. Excelled in high-pressure situations, fostering teamwork, and ensuring timely, accurate package handling. Achieved significant improvements in customer satisfaction and operational efficiency, embodying dependability and a results-driven approach.
Overview
3
3
years of professional experience
Work History
Delivery Associate
Amazon
11.2021 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
Customer Service Cashier
Monta Verde
02.2021 - 09.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Bachelor of Law - Law
Australian Catholic University
Melbourne, VIC06.2025
High School Diploma -
Killester College
Springvale, VIC10.2020
Skills
- Package handling
- Deadline Adherence
- Problem-Solving
- Teamwork and Collaboration
- Valid Driver's License
- Time management skills
- Punctual and Reliable
- Customer Service
- Time Management
- Attention to Detail
- Dependable and reliable
Timeline
Delivery Associate
Amazon
11.2021 - 05.2024
Customer Service Cashier
Monta Verde
02.2021 - 09.2022
Bachelor of Law - Law
Australian Catholic University
High School Diploma -
Killester College
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