Moon Chau
Waterloo,Australia
Summary
Hi, I'm Moon — an international student from Vietnam, currently studying Business at UNSW. I have experience in fast-paced customer service roles, where I developed strong communication, time management, and multitasking skills. I enjoy working with people, and I am always looking for ways to improve how I contribute to a team or workplace. I’m quick to adapt, eager to learn, and take pride in bringing a positive attitude to everything I do.
Overview
2
2
years of professional experience
Work History
Trainee
Coffee With Tee
Marrickville, Australia
10.2024 - 03.2025
- Built foundational barista skills, including milk steaming, espresso preparation, and basic latte art.
- Gained confidence in using coffee equipment and adjusting grinder settings.
- Supported café operations by setting up, restocking, and keeping the space tidy.
- I took part in order-taking and customer service during training shifts.
- Learned to work independently while staying responsive to team needs.
Front of House Employee
Vietnamese Restaurant
Surry Hills, Australia
07.2023 - 11.2024
- Delivered friendly, attentive service in a busy, high-turnover dining environment.
- Managed service flow, assisted with food preparation, and handled point-of-sale transactions.
- Maintained a clean, organised front-of-house area and performed opening/closing procedures.
- Resolved customer inquiries with professionalism and a solution-oriented mindset.
Crew Member
McDonald's
Hurstville, Australia
06.2023 - 08.2023
- Operated across front counter and drive-thru stations, ensuring efficient and accurate service.
- Supported the team in preparing food orders, managing payments, and maintaining cleanliness.
- Consistently met performance benchmarks in speed, teamwork, and customer satisfaction.
- Demonstrated adaptability and accountability in a structured, fast-paced environment.
Education
Bachelor's Degree - Commerce
University of New South Wales
01.2026
Skills
- Customer Service and Guest Experience
- Fast learner with a strong work ethic
- Team Collaboration and Communication
- Time Management and Attention to Detail
- Adaptability and initiative
- Friendly, reliable, and punctual
Availability
Monday to Friday: fulltime, Weekend: full-time
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Trainee
Coffee With Tee
10.2024 - 03.2025
Front of House Employee
Vietnamese Restaurant
07.2023 - 11.2024
Crew Member
McDonald's
06.2023 - 08.2023
Bachelor's Degree - Commerce
University of New South Wales
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