Moon Wu
Carlton,Victoria
Summary
Dynamic HR Manager with extensive experience in both corporate and startup settings, specializing in recruitment, employee relations, and policy development. Proven track record in strategic planning and conflict resolution, with a strong focus on training program implementation and leadership development. Successfully created impactful onboarding programs and fostered a positive workplace culture, driving employee engagement and retention. Ready to leverage my skills to contribute to organizational success in a new role.
Overview
14
14
years of professional experience
Work History
HR Manager
Bowtie Life Insurance Company Limited
Hong Kong, Hong Kong
09.2023 - 02.2024
- Executed end-to-end HR functions, including recruiting, onboarding, and performance management, resulting in a 20% increase in employee retention rates.
- Developed and implemented HR policies that enhanced compliance and improved workplace culture, leading to a 15% boost in employee satisfaction scores.
- Partnered with senior management to align HR strategies with organizational goals, successfully launching initiatives that improved overall operational efficiency.
- Facilitated effective communication channels between employees and management, resolving concerns swiftly and promoting a transparent work environment.
- Led the administration team in optimizing office operations, improving administrative task efficiency by 25%.
- Organized and facilitated team-building activities, enhancing team cohesion and collaboration across departments.
HR Business Partner
Now Health International (Asia Pacific) Limited
Hong Kong, Hong Kong
08.2017 - 09.2023
- Collaborated with business leaders across the APAC region (China, Hong Kong, Singapore, and Indonesia) to assess workforce needs and develop strategic HR initiatives aligned with business objectives.
- Coached and guided managers in employee relations, fostering a positive work environment and achieving a significant reduction in turnover rates.
- Ensured successful implementation of change management initiatives, facilitating smooth transitions during organizational shifts.
- Partnered with department heads to ensure compliance with employment laws and regulations, minimizing legal risks.
- Provided strategic HR advice on workforce planning, talent management, and organizational development, supporting business growth.
- Developed and implemented a comprehensive onboarding program for new hires, enhancing employee integration and satisfaction.
- Supported managers during disciplinary meetings, offering guidance on legal implications to ensure fair and compliant processes.
Office Manager
Now Health International (Asia Pacific) Limited
Hong Kong, Hong Kong
04.2015 - 08.2017
- Honed leadership and supervisory skills while overseeing office operations and effectively managing support staff to enhance productivity.
- Provided comprehensive secretarial support to C-level executives, including calendar management, meeting coordination, and travel arrangements, ensuring seamless operations.
- Developed and implemented office policies and procedures, streamlining workflows and improving overall office efficiency.
- Organized company events such as holiday parties and team-building activities, fostering employee engagement and camaraderie.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel, creating a welcoming environment.
- Tracked invoices and payments, maintaining accuracy in accounts receivable and payable to support financial integrity.
Administrator
PricewaterhouseCoopers (PwC)
Hong Kong, Hong Kong
11.2010 - 04.2015
- Provided comprehensive secretarial support to senior management, efficiently managing calendars, scheduling meetings, and coordinating medical insurance reimbursements.
- Prepared and distributed accurate, professional correspondence, reports, and presentations, enhancing communication and clarity for management.
- Managed office supplies inventory and proactively placed orders, ensuring a well-stocked and organized workspace.
- Developed and prepared reports on various projects for management review, facilitating informed decision-making and strategic planning.
- Streamlined communication processes by implementing standardized templates for reports and presentations, increasing efficiency and consistency.
Administrator
AXA China Region Insurance Company Limited
Hong Kong, Hong Kong
10.2009 - 11.2010
- Ensured all relevant documentation was updated in accordance with modifications to existing policies, maintaining compliance and accuracy.
- Reviewed documentation for appropriate coding, identifying errors and implementing necessary revisions to enhance data integrity.
- Managed new applications and approved clean cases, streamlining processing and improving overall workflow efficiency.
- Collaborated with cross-functional teams to ensure alignment on policy updates and documentation standards.
Education
Professional Diploma - Human Resource Management and Development
Hong Kong University - School of Professional And Continuing Education
Hong Kong01.2020
Certificate - Labour Law in Mainland China
The Hong Kong Management Association
01.2018
Advance Diploma - Secretarial And Administrative Studies
The Hong Kong Management Association
Hong Kong10-2012
Skills
- Fluent in English, Mandarin and Cantonese
- Proficient in MS Office Suite, Google Suite and various HRIS systems
- Strong interpersonal and communication skills
- Exceptional organizational and multitasking abilities
- Keen attention to detail and accuracy
- All rounded HR Generalist
Timeline
HR Manager
Bowtie Life Insurance Company Limited
09.2023 - 02.2024
HR Business Partner
Now Health International (Asia Pacific) Limited
08.2017 - 09.2023
Office Manager
Now Health International (Asia Pacific) Limited
04.2015 - 08.2017
Administrator
PricewaterhouseCoopers (PwC)
11.2010 - 04.2015
Administrator
AXA China Region Insurance Company Limited
10.2009 - 11.2010
Professional Diploma - Human Resource Management and Development
Hong Kong University - School of Professional And Continuing Education
Certificate - Labour Law in Mainland China
The Hong Kong Management Association
Advance Diploma - Secretarial And Administrative Studies
The Hong Kong Management Association
Accomplishments
- Winner of 'Most Value Player 2016 - Q3'
- Nominated by co-worker every quarter for 'Most value Player' award for my outstanding performance and teamwork.
- Accomplished professional acknowledged by peers and management for exceptional contributions to project success and team collaboration.
Affiliations
- Successfully implemented and launched a new HR system, enhancing efficiency in recruitment, onboarding, and performance management processes.
- Developed and adopted a new induction program for all new joiners, scheduling monthly onboarding training sessions to enhance integration and engagement.
- Sourced new vendors, resulting in a 30% reduction in costs, optimizing budget allocation and improving overall procurement efficiency.
- Managed work permit processes and took charge of visa applications for expatriates, achieving a 99% reduction in costs through efficient in-house management.
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