Summary
Overview
Work History
Education
Skills
Timeline
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Mora Civelli

Mora Civelli

Head Of Operations & E-commerce Logistics
Byron Bay,NSW

Summary

I am used to high standards of quality and consider myself to be efficient with an excellent eye for detail. I can easily adapt to new workplaces proactively. Motivated by new challenges with a determined an innovative personality to face them.

Overview

8
8
years of professional experience
18
18
years of post-secondary education
3
3
Languages

Work History

Head of Operations

Lox and Chain
Byron Bay, New South Wales
05.2023 - Current
  • Leading daily operations and logistics for a fast-growing e-commerce jewelry brand.
  • Managing a small team across fulfillment, packing, and customer service.
  • Overseeing warehouse workflows, production rosters, and team coordination to ensure the smooth dispatch of 100+ daily orders.
  • Calculating stock levels and managing inventory flow using platforms such as Shopify, Inventory Planner, and Starshipit.
  • In direct communication with suppliers and manufacturers, ensuring that timelines and quality standards are met.
  • Supporting creative direction and campaign execution across brand and product launches.
  • Driving operational improvements to support business growth and seasonal scale-ups.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Managed vendor relationships, negotiating contracts for maximum value and efficiency.

Digital Marketing

Frubis
Buenos Aires
06.2021 - 12.2022
  • Worked at a marketing agency, creating and managing Facebook and Google Ads campaigns for various clients.
  • Assisted with strategy, audience segmentation, budget allocation, and performance reporting.
  • Gained hands-on experience with Meta Business Manager and Google Ads Manager.
  • Collaborated with design and content teams to ensure campaign consistency and performance.
  • Enhanced brand visibility by implementing targeted digital marketing campaigns.

Distribution, Logistic and Wine Sale

Bodega Humberto Canale
Buenos Aires
05.2017 - 10.2021
  • Retail sale of wines, and in charge of the logistics and distribution of the orders.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor Degree of Business Administration - Business Administration

Universidad Austral
Buenos Aires
03.2017 - 05.2022

Secondary School -

St. Catherines Moorlands School
Buenos Aires
03.2004 - 12.2016

Skills

Operations & Logistics Management

Timeline

Head of Operations

Lox and Chain
05.2023 - Current

Digital Marketing

Frubis
06.2021 - 12.2022

Distribution, Logistic and Wine Sale

Bodega Humberto Canale
05.2017 - 10.2021

Bachelor Degree of Business Administration - Business Administration

Universidad Austral
03.2017 - 05.2022

Secondary School -

St. Catherines Moorlands School
03.2004 - 12.2016
Mora CivelliHead Of Operations & E-commerce Logistics