Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mora Powell

Mooloolabah,QLD

Summary

Proven team player with a knack for maintaining high standards of cleanliness, I excelled at MLR Property Lty Ltd by enhancing guest satisfaction and exceeding cleaning targets. Skilled in customer service and workplace cleanliness, I consistently contributed to a positive and welcoming environment, achieving notable improvements in staff performance and guest experience.

Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.

Overview

25
25
years of professional experience

Work History

Housekeeping Room Attendant

MLR Property Lty Ltd
09.2012 - Current
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.

Laundry Attendant

Sunshine Coast Laundry
03.2001 - 12.2006
  • Examined dried clothes to identify stains, tears and issues.
  • Collaborated with team members to achieve consistently high levels of cleanliness in all processed items.

Restaurant Team Member

Peter & Winnie Wong
05.2000 - 09.2002
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Operated register to process payments and collect cash payment for order totals.

Education

Year 10

Skills

  • Customer service
  • Workplace cleanliness
  • Strong teamwork
  • Strong work ethic
  • Friendly

Timeline

Housekeeping Room Attendant

MLR Property Lty Ltd
09.2012 - Current

Laundry Attendant

Sunshine Coast Laundry
03.2001 - 12.2006

Restaurant Team Member

Peter & Winnie Wong
05.2000 - 09.2002

Year 10

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Mora Powell