Summary
Overview
Work History
Skills
Accomplishments
Referees
Timeline
Generic

Moreen Goundar

Sydney,NSW

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Excellent sales, service and time management abilities and looking for career advancement.

Overview

34
34
years of professional experience

Work History

Bank Teller

NAB
03.2000 - Current
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.

Fast Food Manager

KFC
03.1990 - 03.2000
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.

Skills

  • Financial software
  • Cash counting and handling
  • Customer Relationship Management
  • Professionalism and Courtesy

Accomplishments

  • Earned Best of the Best Award (KFC - Managerial Position)
  • Earned Liverpool and Highlands Excellence Award for outstanding customer service (2013)
  • Earned Liverpool and Highlands Excellence Award for increased insurance sales (2013)
  • Earned a multitude of rewards due to consistent staff loyalty

Referees

  • Esau Iose

- Fairfield Branch Manager

- 0432808704


  • Chloe Antoun

- Wetherill Park Branch Manager 

- 0436624269

Timeline

Bank Teller

NAB
03.2000 - Current

Fast Food Manager

KFC
03.1990 - 03.2000

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Moreen Goundar