Moreen Ashika Dayal
Trott Park,SA
Summary
Accounts Payable Manager directing daily activities of accounts payable staff of ten. Proficient in managing departmental operations, including recruiting, training, employee relations, performance reviews and monthly statistical reporting. Skilled in creating procedures and policies, performing weekly reconciliations and monitoring invoice processing.
Overview
14
14
years of professional experience
Work History
Accounts Payable Manager
Romeos Retail Group
04.2021 - Current
- Coordinated accounts payable functions and improved workflow for 10 staff members.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
- Coordinated accounts payable functions and improved workflow for ten staff members.
- Coordinated accounts payable functions and improved workflow for 10 staff members.
- Managed accurate and timely processing of over 500 invoices per month.
Accounts Payable Officer
Romeos Retail Group
05.2016 - 04.2021
- Full end-to-end accounts payable function, including data processing, creditor reconciliations and payments for Australia Wide (including payment run via EFT and Cheque)
- Constant use of MYOB and Microsoft programs to complete all processing and reconciling
- Ensuring the appropriate authorisation has been received for invoices and expense claims
- Cash Journals uploads
- Create new Creditors in the system
- Ensure an efficient process re payment authorisations
- Creation, coding and review of invoices being entered into the system
- Ensure all mandatory process, procedures and policies are implemented
- Assist in the day to day functions of the accounts department
- Handling extensive phone and email queries regarding invoices from vendors and Store Managers/ Area Managers
- Assist with coding of invoices – provide advice to staff on project codes and invoicing
- General accounts administration and office duties such as email management, daily mail, filing and ad-hoc duties
- Reconciling Bank Statements
- Relief
- Promoted as
- Maintained accurate records of customer accounts, payments and payment plans.
- Responded to customer inquiries and provided detailed account information.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
Administration Assistant
Romeos Retail Group
07.2013 - 04.2016
- Manage invoices for both SA and NSW stores within the Romeo's Retail Group
- Check all the tax invoices against the Metcash statement monthly
- Request for tax invoices from the suppliers via email or telephone if any missing
- Continuously building strong communication and negotiation skills within our team environment, and through frequent liaison with suppliers to manage and resolve any discrepancies that may arise
- Chase for credits if overcharged by the suppliers
- General accounts administration and office duties such as email management, daily mail, filing and ad-hoc duties
- Do the Post Office and Bank run.
Collection Officer
Mindpearl – Recoveries Corporation
09.2011 - 11.2012
- Answered calls and responded to emails
- Calculate the cost of damage done to customers’ property
- Worked on behalf of our clients (Insurance Companies) to recover their customers’ costs of repairs from the party at fault (Third Party)
- Convinced Third Party to pay back money they owe and in turn to overcome their financial difficulties, set them on payment plan
- Documented all call information according to standard operating procedures.
Senior Customer Service Representative
Vodafone Fiji
03.2010 - 07.2011
- Answered incoming customer service enquires and advised customers
- Documented all call information according to standard operating procedures
- Identified areas of improvement in the process and procedures within the department
- Data entry
Education
Bachelor of Commerce - Banking and Economics
University of the South Pacific
2012
Higher School Certificate -
Penang Sangam High School
2007
Skills
- Skills Profile
- Proficient computer skills:
- Microsoft Office software including Outlook
- Accounting Software: MYOB
- Effective multi-tasker
- Strong work ethic
- Flexible and adaptable
- Multi-Line Telephone
- Maintains strict confidentiality
- Team player with positive attitude
- Account Reconciliation
- Timely Processing
- Workflow Management
- Accounts Payable Expertise
- Payment LifeCycle Management
- Familiar with Account Coding
- Word Processing
- Build Customer Relationships
Timeline
Accounts Payable Manager
Romeos Retail Group
04.2021 - Current
Accounts Payable Officer
Romeos Retail Group
05.2016 - 04.2021
Administration Assistant
Romeos Retail Group
07.2013 - 04.2016
Collection Officer
Mindpearl – Recoveries Corporation
09.2011 - 11.2012
Senior Customer Service Representative
Vodafone Fiji
03.2010 - 07.2011
Bachelor of Commerce - Banking and Economics
University of the South Pacific
Higher School Certificate -
Penang Sangam High School
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