Summary
Overview
Work History
Education
Skills
Education and qualifications
References
Timeline
Generic

Morena Lombardi

Melbourne,Australia

Summary

Executive Assistant | Strategic C-Suite Partner | 20+ Years’ Corporate Experience

Highly accomplished Executive Assistant with over two decades of experience supporting senior leadership across dynamic corporate environments. Adept at navigating fast-paced settings, coordinating high-performance teams, and executing with precision. Recognized for being the trusted right hand to executives—clearing roadblocks, driving outcomes, and anticipating needs with strategic clarity and discretion.

  • Deep commercial acumen paired with an intuitive grasp of executive priorities
  • Skilled at relationship building, stakeholder coordination, and confidential liaison roles
  • Proven ability to lead support teams in progressive operations and drive continuous improvement
  • Flexible, proactive, and committed to delivering seamless, end-to-end execution
  • Valued for high emotional intelligence, professionalism, and unshakable accountability

Overview

26
26
years of professional experience

Work History

Executive Assistant to Director Connected Care

BUPA
, VIC
02.2022 - Current
  • Managed executive's diary and email communications to enhance efficiency.
  • Coordinated internal and external meetings, workshops, and offsite events.
  • Prepared agendas for executive meetings, tracked actions, and ensured follow-through.
  • Developed and coordinated Executive Leadership Team papers and briefing notes.
  • Proactively managed executive needs, prioritizing tasks for optimal support.
  • Led project management efforts for assigned tasks, ensuring timely completion.
  • Participated in Project Working Groups, tracking actions and circulating updates bi-weekly.
  • Implemented Bupa Immersive Business Experience Program in collaboration with Melbourne Business School.

Executive Assistant to Senior Executive Homecare

MEDIBANK
, VIC
03.2018 - 02.2022
  • Coordinated preparation of agendas and reading materials for executive and client meetings.
  • Managed proactive diary and calendar activities, scheduling and negotiating meetings efficiently.
  • Oversaw extensive inbox management, prioritizing urgent matters for executives.
  • Monitored key projects, providing leadership oversight and escalating issues as necessary.
  • Drove cross-functional team effectiveness to enhance collaboration across business units.
  • Cultivated strong relationships with senior stakeholders in Medibank PHI and Healthcare & Strategy Groups.
  • Supported executive leadership by managing workflows to ensure operational efficiency.
  • Facilitated internal communication strategies through multi-channel platforms, boosting team engagement.

Account Manager Telehealth Services Relationship Management

MEDIBANK
, VIC
01.2021 - 08.2021
  • Developed and maintained account management plans, ensuring alignment with stakeholder deliverables and customer priorities.
  • Managed contract activities for each customer portfolio to meet organizational standards.
  • Negotiated financial aspects of contracts, including variations and extensions, involving relevant internal stakeholders.
  • Escalated high-risk issues to Head of Relationship Management for timely resolution.
  • Prepared high-quality contractual documents while maintaining effective document control practices.
  • Achieved positive resolutions through proactive negotiations with customers, focusing on win-win outcomes.
  • Identified opportunities to enhance existing programs, driving value for clients and Medibank.
  • Acted as client advocate, addressing internal barriers to achieve program results and KPI compliance.

Executive Assistant to Chief Executive Officer

BIOSCIENCE MANAGERS
, VIC
01.2014 - 01.2018
  • Served as primary contact between CEO and internal/external stakeholders.
  • Managed CEO’s calendar across multiple time zones to optimize scheduling.
  • Prioritized, scheduled, and rescheduled executive meetings with short notice.
  • Monitored confidential inbox, ensuring utmost confidentiality in responses.
  • Attended weekly operations meetings, documenting key discussions.
  • Arranged complex international travel itineraries for CEO.
  • Facilitated communication among CEO, CIO, and Executive Team.
  • Coordinated Board Meetings, distributed Board Papers, and liaised with Board Members.

Executive Assistant to Executive Director Telstra

SUN MICROSYSTEMS
, VIC
01.2006 - 01.2010
  • Coordinate executive meetings for the Executive Director and the Global Sales Manager
  • Prepare forecast reports on a weekly basis. Distribute forecast report to Global Sales Manager & Executive Director
  • Attend weekly forecast meetings. Understand the deals to be completed and any impending issues
  • Assist Global Sales Manager with forecasting
  • Research, analyse and compile reports as requested by Sun Microsystems Telstra Account Managers
  • Maintain diary for Executive Director and provide backup coverage of email and other day to day issues
  • Manage expenses for Executive Director, Global Sales Manager
  • Coordinate domestic & international conference calls for Executive Director
  • Coordinate Executive Customer visits to the Executive Briefing Centre at Sun Microsystems Headquarters in Santa Clara.
  • Coordinate Annual Executive Meeting in Las Vegas for Sun Microsystems Executive Management Team and Telstra Executive Management Team.
  • Maintain annual event schedule and event expenditure.
  • Work collaboratively with Account Managers to maximise audience recruitment for company events
  • Communicate event details; distribute event information, registration and ticketing
  • At regular scheduled team meetings communicate upcoming marketing activities and events, provide status updates
  • Build & maintain relationships with Telstra Personal and Executive Assistants
  • Develop and maintain a database of key contacts
  • Executive Assistant to Global Sales Director Telstra
  • Key Responsibilities

Personal Assistant to Sales Director

SUN MICROSYSTEMS (formerly STORAGETEK)
, VIC
01.2004 - 01.2006
  • Enhanced operational efficiency by providing high-level support to Sales Director.
  • Tracked sales and revenue data, enabling informed strategic decisions.
  • Prepared weekly reports on sales and revenue for management review.
  • Screened calls and emails for Sales Director, responding as required.
  • Assisted Sales team in crafting proposals, tenders, and presentations.
  • Developed and updated Sales Intranet Site to boost information access.
  • Coordinated sales and employee awards programs, recognizing achievements.
  • Administered Purchase Orders to ensure timely processing and compliance.

Sales and Events Executive

ARTISTIC CATERING AND EVENTS
, VIC
01.2002 - 01.2004
  • Coordinated events from proposal to delivery, ensuring timely execution within budget constraints.
  • Conducted research and strategic planning for successful event outcomes.
  • Exceeded sales targets while managing sales budgets effectively.
  • Developed strong client relationships, delivering exceptional customer service and quality results.
  • Managed supplier partnerships to secure optimal resources and services.
  • Advised clients on food and beverage options, assisting in menu selection.
  • Prepared detailed event schedules and running sheets for smooth operations.
  • Briefed operations staff on specific event requirements to ensure seamless execution.

International Sales Executive

PACIFIC NETWORK GLOBAL LOGISTICS
, VIC
01.2000 - 01.2002
  • Researched and delivered customized competitive service solutions to clients.
  • Developed pricing, service, and product strategies to enhance market positioning.
  • Maintained relationships with existing clients to ensure ongoing satisfaction.
  • Generated new business opportunities through cold calling and internal lead development.
  • Tracked trade movements for clients to inform strategic decisions.
  • Operated autonomously to manage projects efficiently and meet client needs.
  • Provided professional quotations and proposals in a timely manner.

Education

Bachelor of Business - Catering & Hotel Management

Victoria University of Technology
Melbourne, VIC
01-1999

VCE -

St Columba’s College
Essendon, VIC
01-1996

Skills

  • Communication skills
  • Confidentiality and integrity
  • Decision-making expertise
  • Composure under pressure
  • Problem-solving abilities
  • Proactive solution implementation
  • Results-oriented mindset
  • Effective prioritization
  • Autonomous and organized
  • Strategic alignment
  • Collaborative approach
  • Relationship building
  • Team engagement champion
  • Emotional intelligence
  • Mentoring support
  • Schedule & calendar planning
  • Calendar management
  • Email correspondence
  • Stakeholder engagement
  • Project management
  • Agenda setting
  • Time management
  • Cross-functional collaboration
  • Problem solving
  • Effective communication
  • Conference planning
  • Meticulous attention to detail
  • Process improvements
  • Executive support

Education and qualifications

  • Melbourne Business School, Strategic Partnerships Course
  • Melbourne Business School, Professional Prescence & Story Telling Course
  • AIM Project Management Fundamentals
  • AIM Professional Selling Skills
  • Les Mills Fitness Instruction
  • Coco Republic Design School Residential Interior Decoration -

References

References available upon request.

Timeline

Executive Assistant to Director Connected Care

BUPA
02.2022 - Current

Account Manager Telehealth Services Relationship Management

MEDIBANK
01.2021 - 08.2021

Executive Assistant to Senior Executive Homecare

MEDIBANK
03.2018 - 02.2022

Executive Assistant to Chief Executive Officer

BIOSCIENCE MANAGERS
01.2014 - 01.2018

Executive Assistant to Executive Director Telstra

SUN MICROSYSTEMS
01.2006 - 01.2010

Personal Assistant to Sales Director

SUN MICROSYSTEMS (formerly STORAGETEK)
01.2004 - 01.2006

Sales and Events Executive

ARTISTIC CATERING AND EVENTS
01.2002 - 01.2004

International Sales Executive

PACIFIC NETWORK GLOBAL LOGISTICS
01.2000 - 01.2002

Bachelor of Business - Catering & Hotel Management

Victoria University of Technology

VCE -

St Columba’s College

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Morena Lombardi