Morena Pinna
Launceston
Summary
I'm Morena from Italy, I have already experience like waitress and Barista /bartender. I’m looking for a job where I can exploit my energy, enthusiasm and where I can express
my professional skills.I’m tidy, serious and friendly person, I can adapt myself as bartender, as waitress, smiling
and doing my best. I would lkke learn always more and grow up in my profession and it's gonna bee perfect improve myself in your restaurant.
Overview
4
4
years of professional experience
Work History
Barista and Bartender
Johnny, Vince And Sam Restaurant
07.2023 - 03.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Controlled line and crowd with quick, efficient service.
- Coffee maker
Food and Beverage Attendant
Lake Placid Rainforest Retreat
03.2023 - 07.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Waitress
Eolo
04.2021 - 11.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cocktail Bartender/barista
Mami Bar Prosciutteria
02.2022 - 12.2022
- Built relationships with vendors to manage orders and negotiate costs.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits that we sell to make informed recommendations to customers.
- Coffee makers during busy breakfast shift.
Bar and Restaurant Waitress
Bar Ristorante Da Marina
05.2020 - 09.2020
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Degree - Lenguages
Liceo Linguistico
Italy 06.2021
Skills
- Consultative Selling Techniques
- Pair Food and Wine
- New Cocktail Creation
- Food Sales and Promotion
- Wine Knowledge
- Menu Preparation
- Espresso machine operation
- Friendly and outgoing
- Safe food Handling
Timeline
Barista and Bartender
Johnny, Vince And Sam Restaurant
07.2023 - 03.2024
Food and Beverage Attendant
Lake Placid Rainforest Retreat
03.2023 - 07.2023
Cocktail Bartender/barista
Mami Bar Prosciutteria
02.2022 - 12.2022
Waitress
Eolo
04.2021 - 11.2021
Bar and Restaurant Waitress
Bar Ristorante Da Marina
05.2020 - 09.2020
Degree - Lenguages
Liceo Linguistico
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