Morgaine Bourke
Korumburra / Mirboo North
Summary
Patient-oriented Dental Assistant with 4 years of experience in fast-paced dental practices. Highly skilled in customer service, preparing patients for examinations, assisting with chairside procedures and educating patients. Focused on providing a quality experience.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Southern Smiles Dental Practice
2020.01 - 2022.01
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Dental Assistant
Diverse Dental
2022.01 - Current
- Identified and maximized sales opportunities, and increased customer retention rates
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Handled cash transactions
- Used Dental 4 Windows daily
- Assisted for all on four surgery and other major procedures
- Worked well independently and as part of a team
- Remained committed to reliability and punctuality
- Effectively prioritized tasks
- Helped dentists manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply and emergency telephone directory
- Conserved resources with intentional supply monitoring and mindful use of dental materials
- Selected and prepared materials and instruments for specialized and routine procedures.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant / Receptionist
Latrobe Family Dental
2022.06 - 2023.12
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Retail Worker
Harris Scarfe
2023.12 - 2024.05
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Cert III in Dental Assisting -
RMIT University
Year 8 - 11 -
Clarvaux Catholic Collage
Brisbane, QLDYear 6 - 8 -
Blackheath and Thornburgh Collage
Charters Towers, QLDSkills
- Certificate III in Dental Assisting
- Current first aid and CPR certificate
- Caring a Nurturing
References
- Kiera Mahomed, Diverse Dental, 0435 807 100
- Kerry Bignell, Education, 0448 513 542
- Georgia Edwards, Harris Scarf, 0490 703 857
Timeline
Retail Worker
Harris Scarfe
2023.12 - 2024.05
Dental Assistant / Receptionist
Latrobe Family Dental
2022.06 - 2023.12
Dental Assistant
Diverse Dental
2022.01 - Current
Dental Assistant
Southern Smiles Dental Practice
2020.01 - 2022.01
Cert III in Dental Assisting -
RMIT University
Year 8 - 11 -
Clarvaux Catholic Collage
Year 6 - 8 -
Blackheath and Thornburgh Collage
Similar Profiles
Jeanie GreenJeanie Green
Lead Dental Assistant /Receptionist at Southern Smiles Dental PracticeLead Dental Assistant /Receptionist at Southern Smiles Dental Practice
Ruskin BakshRuskin Baksh
office manager at Dolly Smiles dental practiceoffice manager at Dolly Smiles dental practice
Autumn CrumpAutumn Crump
Dental Assistant at Southern Smiles Dental CenterDental Assistant at Southern Smiles Dental Center