Morgan Bougreau
Gymea,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level café position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Assistant Cafe Manager
Defrance Cafe
01.2017 - 11.2024
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
- Trained new cafe workers in sales, customer service and safety.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Receptionist Administrator
Monash IVF
02.2023 - 11.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
Education
High School Diploma -
Port Hacking High School
Miranda, NSW11.2022
Skills
- Guest Relations
- Office Equipment Maintenance
- Fee Collection
- Supply Management
- Multi-Line Phone Operation
- Flexible Schedule
- Attention to Detail
- Teamwork and Collaboration
- Kitchen Support
- Time Management
- Food Preparation
Languages
French
Native or Bilingual
Additional Information
Availability
Monday - Sunday
Available all hours during the week
Timeline
Receptionist Administrator
Monash IVF
02.2023 - 11.2023
Assistant Cafe Manager
Defrance Cafe
01.2017 - 11.2024
High School Diploma -
Port Hacking High School
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