Morgan Brotherton
Wynyard,TAS
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kennel Worker
Paw Prints
Wynyard, Tasmania
03.2024 - Current
- Communicated effectively with owners regarding their pet's care plans.
- Administered medications as directed by veterinarians.
- Ensured that all safety protocols were followed when handling animals.
- Observed animals' behavior to detect signs of illness or injury.
- Maintained records of animal feedings, medications administered, and other pertinent information.
- Greeted customers and provided information about services offered by the kennel.
- Kept work area clean and organized at all times according to company standards.
- Performed basic office tasks such as answering phones and scheduling appointments.
- Organized supplies needed for daily operations of the kennel facility.
- Recorded detailed notes regarding each animal's health conditions.
Receptionist
Waterfront Hotel
Wynyard, Tasmania
05.2021 - 03.2024
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
TCE -
Hellyer College
Burnie, TAS11-2023
Wynyard High School
Wynyard, TAS12-2021
Skills
- Administrative Support
- Technical Support
- Bookkeeping
- Clerical Support
- Information Protection
- Meeting Preparation
- Service-oriented mindset
- Organization skills
- Positive and professional
- Time Management
- Verbal and written communication
- Professional Demeanor
- Professional and polished presentation
- Tech-Savvy
Certification
Provisional P2 Licence
References
References available upon request.
Timeline
Kennel Worker
Paw Prints
03.2024 - Current
Receptionist
Waterfront Hotel
05.2021 - 03.2024
TCE -
Hellyer College
Wynyard High School
Provisional P2 Licence
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