Morgan Byatt
Kenwick
Summary
Dedicated and adaptable Administration Coordinator with extensive experience supporting aged care operations across 20+ residential homes. Proven track record in providing coverage for home administrators, delivering hands-on training to new staff, and serving as the primary point of contact for all administrative personnel. Highly skilled in problem-solving, office management, and document organisation, with the flexibility to meet the diverse needs of individual care homes. Demonstrates top-tier communication abilities and thrives in both independent and team-oriented environments. Committed to maintaining efficient administrative processes that support quality care and compliance within a fast-paced, multi-site aged care setting.
Overview
11
11
years of professional experience
Work History
Admin Coordinator
Hall and Prior
02.2024 - Current
- Onboarding/Off Boarding
- Payroll
- Training new employees
- Providing assistance to all home admins
- Invoicing
- Compliance
- Implementing new policies and procedures
- Data and records management
- End of month tasks
- HR and Finance Support
- Administrative support services across 20+ facilities
Administrator
Hall and Prior
08.2023 - 02.2024
- Invoicing
- Taking and directing calls
- Archiving
- End of month
- Data entry
Carer
Hall and Prior
01.2022 - 08.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Communicating with residents, families and colleagues
- Working as part of a team and independently
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Prioritising workload
- Taking Vitals
- Dementia specific care
- Administered medications accurately, ensuring proper dosage and timely intake.
- Managing and de-escalating difficult behaviours
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
Support Worker
Activ
02.2020 - 12.2022
- Assisting clients with ADL’s
- Maintaining all care records
- Communicating with clients, family and colleagues
- Working as part of a team and independently
- Prioritising workload
- Appointment making and taking to appointments
- Social outings and planning activities
- Managing difficult behaviours
Carer
Hocart Lodge
02.2020 - 07.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Communicating with residents, families and colleagues
- Working as part of a team and independently
- Maintained accurate records of patient care, documenting progress and any changes in condition.
- Prioritising workload
- Dementia specific care
- Managing and de-escalating difficult behaviours
- Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
Waitress
The Highway Hotel
08.2018 - 05.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answering phones
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Food handling
- Bar work
Training Administrator
AusQ Training
10.2017 - 06.2018
- Answering phones
- Invoicing
- Scheduling training
- Archiving
- Purchasing stock
- Banking
- Processing courses
- Temp Role
Customer Service
Kmart
06.2014 - 12.2017
- Team leading
- Handling money
- Shift work
- Dealing with customer complaints
- Customer service
- Answering phones
- Customer inquiries
Education
Certificate III - Individual Support
Corporate First Aid Bunbury
01.2019
RSA - Responsible Service of Alcohol
01.2017
Certificate II - Hospitality
01.2016
Skills
- Work Planning and Prioritisation
- Relationship building
- MS office
- Discretion and confidentiality
- Document management
- Process improvement
- Administrative oversight
- Attention to detail
Timeline
Admin Coordinator
Hall and Prior
02.2024 - Current
Administrator
Hall and Prior
08.2023 - 02.2024
Carer
Hall and Prior
01.2022 - 08.2023
Support Worker
Activ
02.2020 - 12.2022
Carer
Hocart Lodge
02.2020 - 07.2020
Waitress
The Highway Hotel
08.2018 - 05.2020
Training Administrator
AusQ Training
10.2017 - 06.2018
Customer Service
Kmart
06.2014 - 12.2017
RSA - Responsible Service of Alcohol
Certificate II - Hospitality
Certificate III - Individual Support
Corporate First Aid Bunbury
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