Morgan Cameron
Townsville,QLD
Overview
7
7
years of professional experience
Work History
Barista Shift Supervisor
Supernatural Cafe
07.2018 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Junior Retail Assistant
Choice The Discount Store
02.2021 - 06.2021
- Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
- Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
- Collaborated with team members to achieve daily objectives and maintain a positive work environment.
- Resolved customer issues professionally, leading to higher overall satisfaction ratings.
Crew Member
McDonald's Willows
11.2018 - 11.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Occupational Therapy (Honours) - Occupational Therapy
James Cook University
QLD01-2027
High School Diploma -
Kirwan State High School
Townsville, QLD01-2023
Skills
- Patience and empathy
- Customer service
- Team collaboration
- Reliability and punctuality
Timeline
Junior Retail Assistant
Choice The Discount Store
02.2021 - 06.2021
Crew Member
McDonald's Willows
11.2018 - 11.2019
Barista Shift Supervisor
Supernatural Cafe
07.2018 - Current
Bachelor of Occupational Therapy (Honours) - Occupational Therapy
James Cook University
High School Diploma -
Kirwan State High School
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