Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Norris

Mornington

Summary

Dynamic tattoo artist with a strong background in customer service from Carlisle Homes, skilled in creating custom designs and fostering client relationships. Proven ability to manage business operations and enhance client experiences through professionalism and adaptability in fast-paced environments. Committed to delivering exceptional results and ensuring client satisfaction.

Overview

11
11
years of professional experience

Work History

Tattoo Artist

Align Ink
05.2023 - Current


  • Created custom tattoo designs for customers.
  • Utilized photographs and sketches from customers to develop ideas.
  • Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
  • Contribute to a positive studio atmosphere.
  • As this is my own business I also run all back of house, stock ordering, fiances, administration and bookkeeping.

Concierge

Carlisle Homes
01.2023 - 01.2025
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering a calm and welcoming atmosphere.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge log to provide visitors with access to showroom and appointments.

Retail Manager

Witchery Fashions
01.2014 - 07.2016
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer experience through proactive engagement, attentive service, and efficient problem resolution.
  • Managed store rosters, forecasts and KPI's through strong communication with team members.

Education

High School Diploma -

St Pauls AGS
Melbourne, VIC
11-2011

Skills

  • Organised
  • Design and creative skills
  • Professionalism
  • Adaptable in past-paced enviroments
  • Customer service
  • Time management
  • Relationship building

Timeline

Tattoo Artist

Align Ink
05.2023 - Current

Concierge

Carlisle Homes
01.2023 - 01.2025

Retail Manager

Witchery Fashions
01.2014 - 07.2016

High School Diploma -

St Pauls AGS

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Morgan Norris