Extensive experience with the Qantas Group in data analysis and coordination. Knowledgeable in airline operations and regulations. Skilled in the use of novel systems, as well as the Microsoft Suite.
Overview
4
4
years of professional experience
Work History
Engineering Training Coordinator
Jetstar
Melbourne
05.2024 - Current
Utilised learning management systems (LMS) to administer online training and track employee progress.
Scheduled classes based on availability of classrooms, equipment or instructors.
Negotiated contracts with clients for desired training outcomes, fees or expenses.
Organized and scheduled on-site and off-site trainings for staff members.
Assisted in the development of succession planning initiatives through targeted training efforts.
Monitored participants' progress during the training session.
Acted as a liaison between employees and management to communicate training needs and outcomes.
Assisted in designing, developing, and implementing new training methods and techniques, including virtual reality.
Managed training calendars to inform participants of upcoming training session topics and dates.
Provided ongoing support to internal customers throughout the entire training process.
Worked effectively in team environments to make the workplace more productive.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Safety Systems Analyst
Jetstar
Melbourne
01.2023 - 04.2024
Performed data analysis using Excel and Power BI to identify trends in maintenance errors and injury reports.
Built PowerPoint presentations containing charts, graphs, statistics, and metrics to present to upper management each month.
Trained personnel on the use of new safety systems and troubleshot problems.
Conducted risk and change management meetings to control the risks associated with new projects.
Crew Rostering Coordinator
QantasLink
Sydney
05.2021 - 12.2022
Built rosters for pilots and cabin crew located in Brisbane, Adelaide, Sydney, and Melbourne that were compliant with the Civil Aviation Safety Authority regulations and EBA agreements.
Planned grounds schools, and line training for both pilots and cabin crew.
Built, optimised, and analysed pairings for cabin and flight crew from Brisbane, Adelaide, Sydney, and Melbourne.
Communicated with managers, union representatives and frontline to build rosters and training.
Education
Bachelor of Science - Aviation Management
University of New South Wales
Sydney, NSW
05-2020
Skills
Learning management systems
Employee training
Team collaboration
Presentation skills
Communication skills
Time management
Virtual training methods
Resource coordination
Database management
Schedule management
Presentation
Data entry
Teamwork
Affiliations
Playing the guitar and the piano
Learning languages, including Chinese, Indonesian, and Norwegian